timothyfrombc
Level 1 (0 points)

Q: Can no longer export files after upgrading to 3.4.1.

Since I up graded to 3.4.1 I can no longer export files in any formatt. When I select export nothing happens. Cannot create Vaults as well.

I have tried reinstalling Aperture but not luck. Is anyone have same problem with update. Please help!!!!!!

iMac (27-inch Mid 2011), SSD 256 + 2TB HD, Memory 16 GB

Posted on Oct 14, 2012 10:59 AM

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timothyfrombc

Q: Can no longer export files after upgrading to 3.4.1.

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  • by léonie,

    léonie léonie Oct 14, 2012 11:39 AM in response to timothyfrombc
    Level 10 (108,955 points)
    iCloud
    Oct 14, 2012 11:39 AM in response to timothyfrombc

    Timothy,

    Probably some settings in your User account are causing this;

    Start with removing the preferences from your User Library. To remove preferences and presets see: Aperture 3: Troubleshooting Basics

     

    If removing the preferences and presets does not help, your Aperture library may be corrupted.

    Have you tried to create a new, empty library, export some images, try to export, create a vault?

    If that should succeed, probably your current Aperture library needs repairing. Then try the Aperture Library First Tools:

    Aperture 3 User Manual: Repairing and Rebuilding Your Aperture Library

     

    Regards

    Léonie

  • by timothyfrombc,

    timothyfrombc timothyfrombc Oct 14, 2012 12:17 PM in response to léonie
    Level 1 (0 points)
    Oct 14, 2012 12:17 PM in response to léonie

    The file "com.apple.Aperture.plist" is not in preferences folder so I can't delete the user preferences.

     

    I did try opening a new user account and things seem to work in that new account. What does this mean?

  • by léonie,

    léonie léonie Oct 14, 2012 12:28 PM in response to timothyfrombc
    Level 10 (108,955 points)
    iCloud
    Oct 14, 2012 12:28 PM in response to timothyfrombc

    I did try opening a new user account and things seem to work in that new account. What does this mean?

    This means, that preference settings or startup items, etc, in your user account must be creating the problem - or your Aperture Library needs fixing.

    The file "com.apple.Aperture.plist" is not in preferences folder so I can't delete the user preferences.

    Have you looked in your User library and not the System library?

    In the recent MacOS versions Lion/Mt. Lion the User Library is hidden.

    You can reveal it from the Finder's "Go" menu in the main menu bar:

     

    Finder > Go

    • Then hold down to options-key ⌥, until Library appears in the drop-down menu. Select it and open the Library.
    • In the window that opens select the "Preferences" folder - you will find the Aperture.plist there. Move it to the Desktop, then try again to launch Aperture.
    • Removing the preference file will result in reverting all preferences you set using the "Preference" panel to default, also the layout of the GUI and the "recent" file list, but all your "Presets" will not be changed.

    Regards

    Léonie

  • by timothyfrombc,

    timothyfrombc timothyfrombc Oct 14, 2012 2:27 PM in response to léonie
    Level 1 (0 points)
    Oct 14, 2012 2:27 PM in response to léonie

    Hey Leonie... OK found the Aperture.plist and moved to desktop... no luck. Still will not export?

     

    Any other ideas... and thanks for your help so far. Tim.

  • by Kirby Krieger,

    Kirby Krieger Kirby Krieger Oct 15, 2012 2:09 PM in response to timothyfrombc
    Level 6 (12,522 points)
    Oct 15, 2012 2:09 PM in response to timothyfrombc

    Hi Tim.  It really should work.  Could you confirm that you moved it, and that (by chance) you did not copy it?  Make sure that the file is not located in the preferenced folder.  Make sure you do this with Aperture closed.  Just for voodoo, I would reboot after removing the file, and then start Aperture and see if you can export.

     

    Let us know what happens.