printer / scanner software incompatibility

Question

Level 1

0 points

printer / scanner software incompatibility

I recently upgraded my MacBook Pro with Mountain Lion and now cannot use the scan function on my Canon pixma mp450 printer. Any workarounds?

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Oct 14, 2012 1:38 PM

Reply

Answer 1

Best reply

djmordigal

Level 2

185 points

Oct 14, 2012 1:43 PM in response to land100

Are your drivers up to date? It looks like they have drivers for Lion and Mountain Lion now.

Click here, see if that works.

Reply

Answer 2

Oct 14, 2012 1:43 PM in response to land100

Check the Canon site for Mountain Lion v10.8 driver updates you can download and install.

Reply

Answer 3

land100 Author

Level 1

0 points

Oct 14, 2012 1:47 PM in response to djmordigal

Thank you. Cannon site says scanner is not supported with Mountain Lion. Guess you win some functionality and lose some.

Reply

Answer 4

jellyme

Level 1

0 points

Nov 29, 2012 2:25 PM in response to land100

I just found the same problem. I feel like apple has broken my scanner! Unbelievable!! Is that it then... I have to buy a new one?

Apples latest updates have been a disaster.

Reply

Answer 5

land100 Author

Level 1

0 points

Nov 29, 2012 3:23 PM in response to jellyme

I ended up downloading the printer software for the 10.7 version of mountain lion from the Canon website. It wouldn't load on the computer because it didn't have the right apple computer signature. So then found a workaround -- hold down a specific key as you open the software -- sorry don't remember which -- and it will let you open it. I think I found this workaround on the Canon website.

Reply

Answer 6

Nov 29, 2012 3:45 PM in response to land100

It's the Control key. And this can also be configured in the Security System Preferences:

Allow applications downloaded from: Anywhere

Reply

Answer 7

jellyme

Level 1

0 points

Nov 30, 2012 1:26 AM in response to land100

Thankyou so much!

Reply

Answer 8

manukyan

Level 1

0 points

Nov 30, 2012 4:26 AM in response to land100

Products not listed may not be supported by Mac OS X, or will be supported in the future. Canon will continue to update this page with the most up-to-date information regarding software and drivers for our products. Please check back regularly.

http://www.usa.canon.com/cusa/consumer/standard_display/mac-osx

Reply