Skip navigation

Why does hotspot on my iPhone 5 work horribly?

1425 Views 2 Replies Latest reply: Nov 21, 2012 3:04 AM by Divetdave RSS
CACressida Calculating status...
Currently Being Moderated
Oct 14, 2012 6:48 PM

I've used Droids forever and the personal hotspot works perfectly fine. With the iPhone 5, I'm starting to regret switching from my Droid Razr to this because of the hotspot issue. I'm a 48 state truck driver and I need access to the internet with my laptop and the cheapest and best way has been hotspot from my unlimited internet account off my phone. Before with the Androids, I just download an app to allow me to use my hotspot for free. Since I got the iphone 5, I loved it so much I decided it would be ok to pay the extra $30 a month just to have a reliable phone instead of a glitchy Android OS and device. Now when it comes to using my iphone's hotspot to communicate with clients and my company, it's being a total nightmare with freezing internet performances. I know my MacBook Pro isn't the problem because both the MBP and my iPad work perfectly fine on public wifi connections when available. Is this possibly a radio issue with the iPhone 5? Possibly the same issue as with the iPhones with bad wifi connectivity?

 

I really do hope Apple can fix this issue. I don't want to switch back to an Android and take a hit on my $900 iPhone 5. I'd hate to admit but I don't think I got what I paid for..

iPhone 5, iOS 6
  • bispymusic Level 2 Level 2 (270 points)
    Currently Being Moderated
    Oct 14, 2012 8:07 PM (in response to CACressida)

    Are you paying for the Personal Hotspot feature from your carrier? If so and if it is buggy, I would try doing a Restore of the phone or contacting AppleCare for further troubleshooting at 800-APL-CARE. I have used the feature and it works very well, so best of luck on getting this resolved!

  • Divetdave Calculating status...
    Currently Being Moderated
    Nov 21, 2012 3:04 AM (in response to CACressida)

    Hi,

    I recently purchased an iPhone 5 with ATT network.  It worked halfway, and now not at all!  Both companies are pointing the finger at eachother.  I think it is the Apple ios 6.0.1 software upgrade.  I can't even get a tether at all for a few days now.  I've tried every reset, reboot, network settings, restore feature, and finally a new phone.  If they don't get it fixed I'm going over to a S@msung Galaxy III and Verizon. 

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.