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Level 1

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iTunes will not recognize my Ipod touch.

iTunes will not recognize my Ipod touch. It attempts to perform a recovery, but must restore first. but the restore fails, gives my 1604 code. I have switched cords, USB ports all with no success. I have a second touch (an older generation), a 160 GB Ipod & a shuffle that all work fine. Not sure where to go. One place said that I should reinstall iTunes, but wasn't sure if I would lost my library and apps. Pleas advise. Thanks.

iPod touch, Purchased new 12/11 -

Posted on Oct 14, 2012 9:57 PM

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3 replies

Level 9

70,257 points

Oct 14, 2012 11:18 PM in response to ONU1991

Try to reinstall iTunes as explained in this article:

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Backup your iTunes before, just in case. Apps and other bought media from iTunes can be downloaded again for free:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

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Level 1

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Oct 15, 2012 9:36 AM in response to Ingo2711

What is the default location where iTunes automatically stores my files? How do I make sure I have iTunes safely backed up before I uninstall?

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Level 9

70,257 points

Oct 17, 2012 1:15 AM in response to ONU1991

Sorry for the delay, check these articles:

iTunes: Back up your iTunes library by copying to an external hard drive

The Complete Guide to Backing Up your iTunes Library

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iTunes will not recognize my Ipod touch.

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