Why can't I use my iCloud email address as my Apple ID

When I want to enter my iCloud email address (like foo@icloud.com) as my Apple ID, the system at appleid.apple.com tells me that I can't use an email address with a domain owned by Apple as my Apple ID which I find odd enough. I tried to create a new Apple ID through appleid.apple.com just to see what happens and even then it says that you cannot use an email address with an Apple domain.


It becomes even more odd when you consider that, if I'm not wrong, you can very well create a new Apple ID and use a new @icloud.com email address if you do it with an iPhone.


I can use my iCloud address as the primary email address of my Apple ID account so it's not a huge problem, but it still annoys me a little bit that the name of my Apple ID has to continue being my obsolete Gmail address.


Does anyone have more information on this?

Posted on Oct 15, 2012 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2013 11:42 AM

If you had an existing (non-apple) apple id before icloud, apple gave people the ability to have an icloud (email) account attached to it. By signing into an icloud enabled device, and checking off mail, you are given the option to create an @icloud address (formerly an @me.com one), that is associated with that apple id. This allowed people to continue to use the apple id that had all their purchases, and have an @icloud address. You can sign into any apple services using this address and pretty much ignore the originating non-apple address if you want. If that originating address is no longer valid... well, that's not really apples fault. You can maintain it, or create a new non-apple address to change it to (only reason you'd really need to do this is for the sake of rescue emails).


If you don't have an apple id, and wanted to use icloud, you can create an icloud apple id by signing into an icloud enabled device. This is an apple id in its own right, and therefore cannot be used to change the address of an existing non-apple id.


This is essentially how it works, and is pretty easy to understand.


Now, what you guys are wanting is a new feature, which DOES make sense. I'm with you guys on this. You want to be able to remove the non-apple address from your accounts, and just use the @icloud address permanently, without a non-apple address. After all, new icloud signups can do this...


Anyone wanting this new feature should request it at apple.com/feedback.

428 replies

May 23, 2017 9:45 AM in response to Israel Brewster

The issue is that you can't change from @gmail TO @icloud - NOT EVEN ONE TIME. Yes, there is a change button. Yes, I can change from one gmail to another gmail, or to something different, but I can't set the @icloud account as primary - NOT EVEN ONCE. As gail said: "If you try to edit a non-Apple domain email address to an iCloud email address, it just goes out into the ether. It will not change it."


Read the passage again. If the @gmail address is already an Apple ID, you can't change.

User uploaded file

Where have I said or implied you could?

May 23, 2017 9:54 AM in response to LACAllen

LACAllen wrote:


The issue is that you can't change from @gmail TO @icloud - NOT EVEN ONE TIME. Yes, there is a change button. Yes, I can change from one gmail to another gmail, or to something different, but I can't set the @icloud account as primary - NOT EVEN ONCE. As gail said: "If you try to edit a non-Apple domain email address to an iCloud email address, it just goes out into the ether. It will not change it."


Read the passage again. If the @gmail address is already an Apple ID, you can't change.

User uploaded file

Where have I said or implied you could?

You said, and I quote:


"So, one can switch the email address associated with their Apple ID from a valid @gmail.com, @hotmail.com email address and so on, to an @icloud.com one time"


The post you said that in is linked here.

Mar 17, 2013 4:09 PM in response to reitermoritz

FYI: an email address that ends in @icloud.com can be used as an Apple ID and you don't need to register them in http://appleid.apple.com because it is already an Apple ID. The article below will help you on how you can use an email that ends in @icloud.com to make purchases.


http://support.apple.com/kb/ht4895


Also, it is not possible to use an email address that ends in @icloud.com to update your existing Apple ID (example: myID@yahoo.com, myID@gmail.com) simply because you cannot use an Apple ID to update another Apple ID.


Love Y'all...

Nov 25, 2013 4:30 AM in response to mswcpt

I realize that, but obviously it's not a problem I can solve. You can create a new Apple ID and make it a new iCloud address, but you can't make the iCloud address belonging to an existing Apple ID into the login for that ID, and I'm afraid that's an absolute.


If you want to complain to Apple about this you can send feedback at http://www.apple.com/feedback/icloud.html. You won't get a response but your feedback will be read.

Nov 25, 2013 6:17 AM in response to Roger Wilmut1

Roger, you say: "I realize that, but obviously it's not a problem I can solve." I know that you can't. But why waste your and my time offering solutions to a different problems no one asked for? It's not helpful, it's a red herring, it's annoying and it already was when you did the same thing in another thread about the issue (https://discussions.apple.com/thread/4677439?answerId=21936466022#21936466022). You refuse to acknowledge the point people here are complaining about. That's fine, you do not have to acknowledge anything, but please stop acting as if you could be helpful here.

Nov 25, 2013 9:02 AM in response to Community User

Matty Hunt wrote:


"We want our MASTER icloud ID to be an @icloud.com address"

I'm a little reluctant to post what follows because it's bound to give someone indigestion. However, may I just offer something for consideration.


There are two serious disadvantages to having the same email address for the login and as the actual iCloud address.


1. If there is no other email address associated with an iCloud account and something goes wrong with it - it gets corrupted, for example, or you forget the password - Apple can only communicate with you through an address you no longer have access to.


2. If the login is the same as the publicly known email address, anyone can lock you out of your account - either maliciously or because they are a twerp who thinks they own your address (which sounds bizarre but does happen) simply by logging in three times with the wrong password. They you are forced to change your password in the Apple ID page and on all your devices. Then they do it again. And so on. This happened quite a lot in the days of MobileMe when all logins were the account address.


You may well feel that these disadvantages do not outweight the convenience of using the account address as the login, in which case posting on the feedback page at http://www.apple.com/feedback/icloud.html will bring your comment to Apple's direct attention.

Nov 25, 2013 9:09 AM in response to Roger Wilmut1

Roger, again, you are completely missing the point and you posted the exact same babble in the other thread on this issue (https://discussions.apple.com/thread/4677439?answerId=21936466022#21936466022) and were already proved wrong there. You do not have to contribute anything to the issue, so why can't you just leave it there?


I am interested in the development in this case and I don't want to miss news from someone who actually has to contribute relevant information. So I do want to keep this thread in my email notifications. Your stubbornly ignorant non-contributions just keep stealing my time.

Mar 15, 2014 2:33 AM in response to ba.01

You can create an ICLOUD Apple ID when you sign up for an Apple ID in your enabled iCloud device for the first time.


No you can't. An iCloud account can only be created from an existing AppleID which is already created with a non-Apple email address. Only after creating an iCloud account can you then add an "@icloud.com" email address for your iCloud account.


Read: http://support.apple.com/kb/ht4436


Apple won't allow you to create an AppleID using an email address from any Apple-owned domain.

Mar 15, 2014 3:06 AM in response to dU2mDUifydkRa0E9ic5A

Actually it does appear to be possible to set the @icloud.com address as the ID if you do so when you first create the account - see Imp68's post here:


https://discussions.apple.com/thread/5112194?answerId=22283348022#22283348022


However if the ID is already a non-Apple address then you can't change it to the @icloud.com address, and as said above whatever the ID is you can't move an address from one account to another.

Oct 9, 2014 4:22 AM in response to Ski22

That address is also your recovery address, in case of the iCloud address failing instructions will be sent to the alternate, not much use if it is the same address really.


'Primary' is a figment of your imagination, whichever address you choose to use is the 'Primary' (unless receiving emails from Apple is your 'Primary' use)


But, as you clearly feel different, tell Apple: Apple Feedback

Oct 9, 2014 4:40 AM in response to Csound1

Csound1 wrote:


That address is also your recovery address, in case of the iCloud address failing instructions will be sent to the alternate, not much use if it is the same address really.


'Primary' is a figment of your imagination, whichever address you choose to use is the 'Primary' (unless receiving emails from Apple is your 'Primary' use)


But, as you clearly feel different, tell Apple: Apple Feedback

Sorry, but you are still not understanding the issue. I suggest you read through this thread from the beginning. The 'Primary' is NOT my figment of my imagination. What I mean by primary (which is also Apple's term) is the email address Apple uses to send you correspondence on Apple purchases or any other correspondence from Apple. Also, Apple lets you setup a alternate email address for recovery issues. But Apple will not let you setup an iCloud email address as a primary email address for correspondence with Apple. It has to be a 3rd party email address. Just plan silly!!!

Oct 9, 2014 7:56 PM in response to Matthew Palm

Actually, I've had it since I purchased my iPhone 4 in 2010....


When iCloud first came out, and the Mobile Me service was being eliminated, @me.com users had the option to set up the iCloud account using their @me.com address which then reactivated it. I'm keeping my fingers crossed that this doesn't ever change.... 😐 I really like my @me.com address - it is easy to remember, and seems to be more seamless with iCloud.com....


I would suggest that the more people who provide their feedback to Apple about this, the better:


Apple - Feedback


Cheers,


GB

Apr 27, 2015 11:53 PM in response to gail from maine

Unless anything has changed since this was reported some time back, you can create a new Apple ID which is also the @icloud.com address provided you do so from the iCloud preference pane as detailed in this post:


Re: I wish to transfer my Apple ID to a new iCloud account


You cannot use an existing @icloud.com address. As said above, if you sign into iTunes with the new ID your purchases will not be transferred: there is nothing to stop you signing into iCloud with the new ID and iTunes with the old ID.


If you open an iCloud account using the @icloud.com address as the ID/login then you need to provide a non-Apple address as the 'rescue' address otherwise if something goes wrong and you are unable to access the account Apple will not be able to contact you.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can't I use my iCloud email address as my Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.