My podcast disappeared from the iTunes store. I had not updated it in about two months. I tried to recreate it, and in the process found that it contained a missing ". If I fix the error and apdate the feed will it automatically reappear in the iTunes store?
Windows Vista
If your feed was unreadable for a period of time for any reason it's likely to have been removed from the Store. If you go to the Store page at the URL you were given in the notification email, does your site appear, or are you told it's not available? If the former, then it should update a few days after you upload the corrected feed. If the latter, then it's been removed, and you will have to re-sumbit the feed as an entirely new podcast. You will need to change the title slightly or the automated part of the process will tell you the feed has already been submitted.
If your feed was unreadable for a period of time for any reason it's likely to have been removed from the Store. If you go to the Store page at the URL you were given in the notification email, does your site appear, or are you told it's not available? If the former, then it should update a few days after you upload the corrected feed. If the latter, then it's been removed, and you will have to re-sumbit the feed as an entirely new podcast. You will need to change the title slightly or the automated part of the process will tell you the feed has already been submitted.
Thank you Roger for taking the time to answer. Looks like I will have to resubmit.
I have noticed that you have answered lots of other questions for folks like me. It is great to have a community of people like you!
I had this same issue and took your advice to change the title. I actually had my hosting service change the entire feed from "andrewpeterson.libsyn.com" to "rabbitroom.libsyn.com" yet when I tried to submit the new feed, I got the same error message that the "feed has already been submitted," which is impossible.
Ideas?
zpeteman - I will contact you off line about getting your feed into iTunes.
Rob W
libsyn
Hi Roger,
We did an update on the site today. My feed seems to be fine - I've validated it via PowerPress's validate link and it is still listed in iTunes - but it's not showing any episodes.
When I look at the feed directly, I see the 5 episodes, so I have no idea why iTunes isn't...
My guess is that our "update to the site" today affected it for a period of time and they took it offline or something... but i'm just speculating. Any suggestions?
We were on page #1 for Business and Marketing for New & Noteworthy, so I wanna get this resolved ASAP...
Thanks...
Troy
It's not really possible to comment unless you would like to publish the URLs of both your feed and the Store page - this latter can be found by control-clicking on the podcast image (or where it should be) - and choosing 'Copy link'. Please include the http:// in both cases to make the links clickable.
Hi Roger,
Thanks... Sorry, here you go:
https://itunes.apple.com/us/podcast/top-marketing-strategies-podcast/id588228685 ?mt=2
None of your episodes includes the 'enclosure' tag containing the media file URL which is necessary for iTunes. This means that as far as iTunes is concerned your episodes contain no playable media, and hence will not be displated. As the feed is effectively empty it's been removed.
This is a WordPress issue. If you ever had episodes in the Store you must have had the enclosure tags, but somehow you've managed to lose them. I can't advise on WordPress, but plainly there is something you're not doing correctly. There is also a plugin called PodPress which is specifically designed for podcasts, so you might want to investigate that.
ok thank you for the feedback.
I'm using PowerPress and it had always worked seemlessly before. I'll have to see what could possibly be going on and why it would have stripped that "enclosure". Don't even remember ever setting that up before so it must be something it does automatically.
Can you tell me "how" you see that? So that I can know if I have corrected the issue? I'm a tech guy and a former programmer, but no history with RSS or their structure... so just a quick way to "test" if the enclosure is added back in would be greatly appreciated.
Thanks so much Roger!
In my feed I see i have:
<enclosure url="http://media.blubrry.com/topmarketingstrategies/topmarketingstrategies.s3.amazon aws.com/tms002.mp3" length="37143317" type="audio/mpeg" />
In looking at someone else's feed that IS WORKING it doesn't have that, but rather:
<p class="podcastmediaenclosure">
and then the URL contained within a simple <a> tag.
Sorry, actually that 2nd example is a standard feed, not an iTunes feed.
But I looked at the enclosure requirement Roger and I do indeed have an enclosure tag in my feed as far as I can see.
If i open the feed in FireFox and view source, it clearly shows me the enclosure tag.
What am I missing?
http://stackoverflow.com/questions/10659632/itunes-podcast-feed-doesnt-show-epis odes
This article shows an example of the enclosure tag as well and that's exactly how it is in my feed.
Confused...
I have FireFox set as the default rss reader: I opened your feed URL in it then hit command-U to view the code. You could also download the feed from the link and open it on TextEdit.
Searching on the word 'enclosure' in the feed shows it is not present, as is also indicated by subscribing in iTunes where it turns up empty.
I don't know how you come to see the tag you quoted, bed.cause it's definitely not present in the feed when viewed as I described.
The other feed you quote - if it work in iTunes it's got the enclosure tag.
Will I have to resubmit this? or will they continue to "look" for the feed automatically?
We had some "caching" issues with the site and I think that during that time something broke but has fixed itself because I see the enclosure you're talking about and every feed validator I can find says it's valid, etc...
But now I'm not sure "where to go from here"...
I can't seem to find a tool that actually validates the iTunes requirements for a feed - just that the RSS feed is valid.
I also can't seem to find out if iTunes will "refresh" automatically? or if I have to resubmit. I've seen comments about resubmitting and that you have to change the name or something or they will see it as a duplicate. I really dont' want to resubmit and be down for 2 weeks waiting.
I'm hoping they will "revisit" the feed again, but I really don't know at this point...
So you're not seeing it... which means we are still having caching issues, because it is definitely in the feed and visible to me. Somehow the site cache is not propogating or flushing or something...
So if that's the issue... and the source feed truly is correct but there is some caching problem that might take 24 to 48 hours to resolve itself, what happens?
Will iTunes pick it back up again once the caching issue is resovled?
Or will I have to resubmit to them? In other words, once they detect an error do they just turn it off indefinitely until resubmission?
Thanks Roger!
why did my podcast diappear from the iTunes store?
