mdiaz0429

Q: app store problems, app store problems

I have the latest version of the Macbook Pro 13". There is an update that constantly comes up and which I have never purchased. When I try to accept the update someone else's Apple id comes up. If I enter my id and try to run the update I get an error message. I have taken this to 2 different Apple stores and it has totally stumped their "Geniuses"... Someone suggested that having some pirated software can cause this to happen. I do not have any pirated software on my Mac. Does anyone have any idea on how to get rid of this problem? Thanks in advance.

MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Oct 15, 2012 9:15 AM

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Q: app store problems, app store problems

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