1 Reply Latest reply: Oct 15, 2012 12:01 PM by Velskud
captpamela Level 1 Level 1

rental movie will not play .......black screen only.  What do I do?    Windows 7 IE8  quick time all installed.

Windows 7
Solved by Velskud on Oct 15, 2012 12:01 PM Solved

Contact support. They will either let you downlaod it again for free or refund if the issue is with the movie itslef.