iPhone not connecting to my computer

Question

Level 1

1 points

iPhone not connecting to my computer

I connected my iPhone to my pc and it doesn't connect. It starts vibrating constantly and on the iPhone the screen keeps going from charging to normal. If I open up iTunes it says, "iTunes could not connect to this iPhone. An unkown error occurred (0xE8000084)." I have tried reinstalling iTunes many times but it only works the first time I plug it in. So after I take the wire out and try to connect it again the same error occurs. So please help me.

iPhone 4S, iOS 5.1.1, Using a Windows 7 PC

Posted on Oct 15, 2012 7:15 PM

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Answer 1

randers4

Level 9

63,519 points

Oct 15, 2012 7:19 PM in response to Beserker9

There are troubleshooting steps for 0xE errors here: http://support.apple.com/kb/TS3221.

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Answer 2

bwoods

Level 1

24 points

Oct 16, 2012 11:11 PM in response to Beserker9

Stupid iTunes 10.7 bug.

This worked for me:

Leave your iPhone connected to your PC then:

Quit iTunes
In task manager click "show processes from all users", sort by description and kill everything "Apple". Also kill the process with the image name AppleMobileDeviceHelper.exe
Click Start > Run > in the Open text box copy & paste the following - with the quotes - "%ProgramFiles(x86)%\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe" and press OK.
Open iTunes

From https://discussions.apple.com/thread/4313565?start=0&tstart=0

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Answer 3

Feb 10, 2016 10:04 AM in response to bwoods

Hi, my name is Jesus Carpio from Venezuela, and I have the same trouble with my iphone 5s (iOS 9.2.1) when I connect it start charging but not synchronize with the pc, I tried to all the things to suggest Apple Page Support. I tried too, buy another USB Lightning, but it doesn't work, I tried with another pc and its the same, no work. I need you help please. Thanks

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