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Helpful answers
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Oct 16, 2012 2:01 AM in response to BenandTrentby John Cogdell,Same here. Can't access iTunes. Also, when I try to open the App Store all I see are the selections at the bottom but the screen is white. However, I can select Genius and view the images for the suggested apps, but clicking on any just results in a white screen again.
The problem with the App Store started earlier today when I was installing a few updated apps. Like you, I'm using an iPhone 4S with iOS 6. I've tried quitting the app and also shutting down and restarting the iPhone. I've also tried syncing with iTunes on my MacBook Pro with no success. Next step is to re-install the app, once I figure out how.
John
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Oct 16, 2012 2:58 AM in response to John Cogdellby annedawes,same with my new iphone. Glad Im not alone!
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Oct 16, 2012 3:29 AM in response to BenandTrentby Kezza80,Yep me too. So glad I'm not the only one. I have nothing but problems since I updated my iPhone 4 with iOS 6.
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Oct 16, 2012 4:04 AM in response to BenandTrentby Jeanne303,Got the same prob! So frustrating.. Can apple do something about this?
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Oct 16, 2012 4:09 AM in response to BenandTrentby Djangster,Same issue here with three phones, one iPhone 5, one 4s and one 4. Blank white screen on iTunes and app store. All phones updated to ios6 when first released. Three first gen iPads all working fine. This just started sometime this afternoon - all working fine in the morning.
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Oct 16, 2012 4:10 AM in response to BenandTrentby NEZZLE,I have the same problem have we found a way to fix this yet
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Oct 16, 2012 4:16 AM in response to BenandTrentby hlaing win,I have the same problem on my iPhone 5 too. I realised it since yesterday. Lucky it is not only me. Hopefully, apple will fix asap.
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Oct 16, 2012 5:10 AM in response to BenandTrentby violent_indigo,I'm having the exact same problem. white screen on both itunes and apps. can see the selection at the bottom, but nothing above that. pretty disappointing. Hope apple get this sorted sooner rather than later.
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Oct 16, 2012 1:18 PM in response to BenandTrentby Djangster,All back to normal now for me. Very weird! Never experienced that before...