HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

Learn about How to erase your iOS device and then set it up as a new device or restore it from backups
susie jenko
Level 1 (0 points)

Q: i just replaced my iphone and had to set up as new phone to update software. how do i restore from backup of previous phonr

I just had to replace my iphone 4 but dont know how to retrieve backup from old phone.  It does not appear on my itunes account as i had to setup replacement as a new ph to update software. Can anyone help me with this??

iPhone 4, iOS 6

Posted on Oct 16, 2012 2:43 AM