Previous 1 2 Next 20 Replies Latest reply: Sep 26, 2013 5:21 AM by jazzhand
jazzhand Level 1 (0 points)

I have read similar threads, but they all are different to what is happening to me. If I export a file from Pages 4.2 to be saved as a Word file (.doc) the resulting file when opend has text missing as well as repeated lines. Sometime the same line is repeated 17 times. The only way I seem to be able to convert a file is to copy from the pages file and pasted it into a new document in word. What is strange is no matter how many times I try exporting the file, the resulting word file is always exactly the same as the other corrupted files. I went into the library and deleted the iwork plist file and that did not help. Any suggestions?

 

thanks,

Joe


MacBook Pro, OS X Mountain Lion (10.8.2), 750 gb hard drive, 4 gb ram, i7 pro
  • fruhulda Level 6 (15,120 points)

    What does the document contain? Images, text, tables ?

  • jazzhand Level 1 (0 points)

    It is a text file. I perform weddings and it is a wedding ceremony. Nothing unusual about it. This started happening a few months ago. Only on my macbook pro.

  • Jerrold Green1 Level 7 (29,960 points)

    JH,

     

    Try pasting the content into a new blank Pages template. If the problem only happens with the one old Pages file, the corruption could be limited to that document.

     

    If that doesn't work, try doing an Edit > Paste and Match Style into a New Pages Template. In this case you will lose your formatting, but hopefully reformatting will be the lesser of the two problems.

     

    Jerry

  • jazzhand Level 1 (0 points)

    No it happens with every document I create in pages and then try to export or save as a word document. Very weird. I don't know if it is pages or word that is corrupting it. I can create and save a document on my iPad, save to iCloud and then try and open it on my laptop and the same thing happens.

  • Jerrold Green1 Level 7 (29,960 points)

    JH,

     

    If you want, you may send me a simple example file and I'll see what happens here.

     

    Jerry

  • jazzhand Level 1 (0 points)

    How can send you a file, Jerrold?

  • Jerrold Green1 Level 7 (29,960 points)

    Click on my name to get to my profile where my email address is listed.

     

    Jerry

  • jazzhand Level 1 (0 points)

    Thank you Jerrold. I have just sent you an email with pages document and the converted word doc. You will immediately see the problem.

     

    my best,

    Joe

  • jazzhand Level 1 (0 points)

    I received an email from the iWork team. They asked me to send the documents to them and they would look into it. I will post the results. Thanks Jerry for your help.

     

    my best,

    Joe

  • jazzhand Level 1 (0 points)

    I never heard back from the iWork team and it is now two months later...

  • PeterBreis0807 Level 7 (34,567 points)

    Now there's a surprise!

     

    Peter

  • jazzhand Level 1 (0 points)

    I just wonder why they bothered to contact me at all after monitoring this discussion!?

  • Miriamfromisr Level 1 (0 points)

    I have the same problem. I have been successflly exporting files from Pages to Word without problems, until a few days ago, when I sent the edited in Pages, exported to Word file to a client and exactly the same thing happend: repeated text over and over.

     

    So I exported the Pages to a pdf file and it seemed to work, but now it turns out there are gaps in the text at various places.

     

    Like jazzhand it just seems that the file is corrupted, but I am at a loss what to do.

  • kevbot96 Level 2 (160 points)

    I don't think the files are "corrupted" just formatted incorrectly. When exporting to Word or a pdf, pages essentially trys its best to format and copy the styling to make it viewable onto word. The corruption or missing images is due to the fact that Pages and the whole iWork suite has different ways of formatting a document, so when you export to word or adobe it doesn't do it correctly and you may find images or certain fonts removed or changed. I would suggest using EITHER Pages OR Microsoft Word (since it would be a hassle to retype/redo your documents) not both as, like the original poster indicated, it was "corrupted" and the files ultimately can't be read or used.

     

    Sorry if this didn't make sense...but I hope it helps a little

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