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Upgrading from iTunes 9 to ?? on OSX10.6

Hi Everyone,


I hope you guys can assist.


My wife got a brand new iPhone 4S. We are struggling to get her iMac to pick it up in itunes. Heres the detail,


- Mac OSX is 10.6 and iTunes is 9

- I then realized i need to upgrade the version of iTunes to at least 10.4 for it to pick up the Iphone 4S ( Correct??)


The thing is, I have been unable to install any older version of itunes, every installation gives me an error:


"The Installation failed


An unknown error occured


The Installer encountered an error that caused the installation to fail. contact the Softw Manuf for assistance."

iMac, Mac OS X (10.4.2)

Posted on Oct 16, 2012 10:41 AM

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3 replies

Upgrading from iTunes 9 to ?? on OSX10.6

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