YoshiCookie

Q: iTunes won't sync my music, movies, ringtones... Anything!

My iTunes pretends like it finished syncing successfully. However, none of my media (songs, videos, ringtones, books) ends up on my iPhone.

 

When I click on my iPhone (in iTunes) or shows all of the files that are supposed to be there. However, they are all greyed out and have a little icon with arrows going in a circle next to them.

 

What's worse is that my iTunes treats my iPhone as if that data space is already full, and shows me that my phone is nearly full even it is actually quite empty.

 

HELP!

iPhone 4, iOS 6

Posted on Oct 16, 2012 11:10 AM

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Q: iTunes won't sync my music, movies, ringtones... Anything!

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  • by 44clouds,

    44clouds 44clouds Jan 18, 2014 1:29 PM in response to YoshiCookie
    Level 1 (0 points)
    Jan 18, 2014 1:29 PM in response to YoshiCookie

    I have had a rotten time trying to get this thing to work too, just basic things like syncing my music library. After so much anticipation on a very expensive and "fancy" item I would hope the simple things would just work!

     

    So frustrated after hours wasted on this problem, that doesn't sound like a new issue according to the other posts. Why doesn't Apple fix this already??

  • by midnight_sun,

    midnight_sun midnight_sun Jan 19, 2014 2:29 PM in response to YoshiCookie
    Level 1 (0 points)
    Jan 19, 2014 2:29 PM in response to YoshiCookie

    Unsync Music in iTunes, click OK on the prompt.

     

    Afterwards, on the bottom, hit apply so it can save the changes.

     

    Unplug iPhone, plug it back in, wait for all apps to sync.

     

    When it's done, go back to Music tab, Sync Music.  Then hit Apply at the bottom.

     

    It will start syncing again.

     

     

  • by Garticus,

    Garticus Garticus Jan 19, 2014 3:13 PM in response to YoshiCookie
    Level 1 (0 points)
    Jan 19, 2014 3:13 PM in response to YoshiCookie

    It took iTunes 8+ hours to import, convert and determine the music in my music folder. (Apparently I have 90.5 days of music)

     

    It'll probably take me two weeks to rebuild my playlists.

     

    I have not tried to sync yet.......hope all this works.

  • by z_buschy,

    z_buschy z_buschy Jan 22, 2014 1:06 AM in response to YoshiCookie
    Level 1 (0 points)
    Jan 22, 2014 1:06 AM in response to YoshiCookie

    Open your music on your iPhone/iPod, at the bottom select more. Then open the shared tab and select your name with the library instead of iPhone/iPod. All of your songs will appear....Worked for me

  • by JohnnyL.,

    JohnnyL. JohnnyL. Jan 28, 2014 2:31 PM in response to YoshiCookie
    Level 1 (0 points)
    Jan 28, 2014 2:31 PM in response to YoshiCookie

    Yesterday my iPhone 5 just stop sync. I've tried everything I read here and nothing works.

     

     

  • by leah228,

    leah228 leah228 Jan 29, 2014 8:57 PM in response to JohnnyL.
    Level 1 (0 points)
    Jan 29, 2014 8:57 PM in response to JohnnyL.

    I had this problem too. Had me stressed for days. What it would do was say it was syncing and "determing what tracks to sync" and would just stop and finish up but nothing new was on my phone. I went to my iPhone and in the music tab unclicked the check and synced again so all my music was removed off my phone. After that I went back in and clicked the sync all again and it worked. Hopefully this can help some!

  • by Passion In Education,

    Passion In Education Passion In Education Feb 27, 2014 4:27 PM in response to YoshiCookie
    Level 1 (0 points)
    Feb 27, 2014 4:27 PM in response to YoshiCookie

    I followed what someone else poster to do today and it worked.  It took me several hours of messing around and then I followed this.  I can't believe it was such an issue, but glad I found the answer.  Thank you!

     

    GUYS I DID IT!!!

     

    I had exactly the same problem as all of you - I had about six songs that I had just added to the library and wouldn't sync, no matter what I did.

     

    I tried everything people recommeded, like downloading the latest version of iTunes and iOS 6, ticking/unticking all the songs, etc.

     

    I got so frustrated and it took me about three hours to work it out, but here's how you do it (it worked for me anyway):

     

    1. Click on your device (should say iPod/iPhone etc) in top right corner
    2. Click on the 'music' tab
    3. Tick the box that says 'sync music'  (next to the header)
    4. At this point it warns you that it will delete all the music off your iPod/iPhone, SO BACK ALL YOUR FILES UP ONTO A MEMORY STICK OR YOUR COMPUTER OR YOU'LL LOSE THEM
    5. Go ahead with the sync - it will delete all the stuff that's not in the library off of your iPod but you can put this back later as long as you backed it up
    6. It should now sync everything in your library. Then you can go back and add all the files you had to back up, and sync again.

     

    I hope this helps!

  • by AKEP_Adonis,

    AKEP_Adonis AKEP_Adonis Mar 6, 2014 3:20 PM in response to Passion In Education
    Level 1 (0 points)
    Mar 6, 2014 3:20 PM in response to Passion In Education

    I usually find a solution here so I never post. I tried updating iTunes (now 11.1.5.5) and iOS to 7.0.6, phone restored, would sync music, everything came back, but still can't sync videos. Put video into iTunes library, checked it, checked under movies, saw it sync, still no dice. It didn't make sense, I saw it COPY to the iPhone, but it never showed up on anything, music, photo app, nowhere.

     

    But, the simple most dumbest thing I've ever seen, is that under the Photos tab, you can just click "Sync Photos from" where you can choose any folder to add to it. I moved my videos to a new folder, chose the folder from the drop down, checked "Include videos" and bam, it added a new folder to my camera roll or photo app and it showed up like it should have 6 hours ago.

     

    Apple, you don't make and sense. Add movies to sync and you dont sync. Add movies to Photos and it syncs.

  • by Dycer1,

    Dycer1 Dycer1 Mar 23, 2014 10:28 AM in response to YoshiCookie
    Level 1 (0 points)
    Mar 23, 2014 10:28 AM in response to YoshiCookie

    My solution was that I had my music stored on a NAS and I was syncing with my Mac. I played one of the tunes on my Mac which" woke up" my NAS and then pressed Sync and everything moved to my iPhone.

  • by rodrigocobos,

    rodrigocobos rodrigocobos Mar 30, 2014 12:08 PM in response to YoshiCookie
    Level 1 (0 points)
    Mar 30, 2014 12:08 PM in response to YoshiCookie

    Apple needs to fix this crap since i have updated this stupid itunes i cant add my songs that i downloaded on my computer which 2 weeks ago it added on my iphone just fine what the crap i have this restriction that itunes put on this **** iphone so i cant add the songs i want to add this is truly ********!!!

  • by jgvt,

    jgvt jgvt Apr 28, 2014 7:39 PM in response to Melichades
    Level 1 (0 points)
    Apr 28, 2014 7:39 PM in response to Melichades

    Thank you partyrock123

     

    "Make sure you don't have "Manually Manage Music and Videos" checked. Unchecking that worked for me."

     

    This. This finally got my phone to sync. I had "Sync only checked songs and videos" checked on the 'Summary' tab, and then on the 'Music' tab I had "Sync Music" checked, as well as "Selected playlists, artists, albums, and genres"

     

    Manually managed or not, I was unable to sync. I tried factory reset. I tried forcing everything to 128Kb. I tried deleting all music off the phone in "settings-> general ->usage -> music" and reverting the shpone... many other useful suggestions but this one finally did it. I unchecked "Sync only checked songs and videos" on the 'Summary' tab and presto. Synced all the selections on the 'Music' tab like a champ.

  • by RobKarRob,

    RobKarRob RobKarRob May 2, 2014 9:17 PM in response to YoshiCookie
    Level 1 (0 points)
    May 2, 2014 9:17 PM in response to YoshiCookie

    This worked for me with an iPhone 5 with ios 7.06 and hopefully works with all versions.

     

     

    In the Apple music player app (my device is an iPhone 5)

    Go to playlists.

    Touch the + button to add a New Playlist

    Type in exactly as shown, the name you see under Devices (left side in the iTunes listing) for your iPhone (mine was "Bob's iPhone").

    Touch Save.

     

    Hopefully when you open your music, all your music will show up, like it did on my iPhone

     

     

    Bob

  • by Beto Diaz,

    Beto Diaz Beto Diaz May 7, 2014 1:10 AM in response to YoshiCookie
    Level 1 (0 points)
    May 7, 2014 1:10 AM in response to YoshiCookie

    Until there is an update to fix this matter, I'm using the VLC App to transfer all my video to my iPhone.

     

    Hope it works for you.

     

    HDP

  • by papapin,

    papapin papapin Jun 1, 2014 9:05 PM in response to pushc6
    Level 1 (0 points)
    Jun 1, 2014 9:05 PM in response to pushc6

    thanks a lot my friend!!!!!

  • by Dave Kemp1,

    Dave Kemp1 Dave Kemp1 Nov 10, 2014 7:24 PM in response to YoshiCookie
    Level 1 (10 points)
    Nov 10, 2014 7:24 PM in response to YoshiCookie

    This problem has arisen for me lately.

    iPhone 5

    iOs 8.1

    iMac 10.6.8

    iTunes 11.4

    I can't add anything to the iPhone via iTunes.  I can't sync, I can't drag and drop.

     

    I've tried EVERY suggestion on this thread.  I've checked and unchecked Auto Sync..., Manually Manage..., Sync Music, Restored from backup, restarted iTunes, restarted my Mac, restarted the iPhone.  I even tried a different cable! The only result is even less content on my phone.  *** Apple!

    Its hard to believe I'm the only one with this problem

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