HT201328: How to unlock your iPhone
Learn about How to unlock your iPhone
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All replies
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Helpful answers
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Oct 16, 2012 10:38 PM in response to Franlizby AnaMusic,ONLY the Carrier it is locked to can unlock it...
About Unlocking > http://support.apple.com/kb/HT5014
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Oct 17, 2012 10:12 AM in response to AnaMusicby Franliz,They claimed they contacted apple and its unlocked. I followed instrucctions and connected the devide to itunes with a sim card from another company yet it does not seem to be unlocked.
What is the usual procedure? should I get a code from the previous carrier to unlock the phone?
any leads will help, thanks
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Oct 17, 2012 12:15 PM in response to Franlizby AnaMusic,Franliz wrote:
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What is the usual procedure? ...
From the Link posted above...
- Ensure that you've waited the recommended wait period provided by your carrier.
- Back up your iPhone.
- Erase the contents of your iPhone.
- Swap the old SIM card with the one for the new carrier.
- Complete the setup assistant and restore your backup.