1 2 3 4 Previous Next 198 Replies Latest reply: Jun 28, 2014 10:52 PM by kemfou Go to original post Branched to a new discussion.
  • 15. Re: Macbook pro retina flicker
    minimyran Level 1 Level 1 (0 points)

    Any updates/fixes to this yet? I have the same issue and it seems to be getting worse.. Apple, you need to adress this issue right away. A lot of people have this problem, with a $2200 machine.

  • 16. Re: Macbook pro retina flicker
    Spandmand Level 1 Level 1 (0 points)

    Took mine to an Apple Store and got the logic board replaced. Been running perfectly ever since.. Seems to me that it is a problem with the discrete graphics. Not much to do other than getting the logic board replaced...

  • 17. Re: Macbook pro retina flicker
    minimyran Level 1 Level 1 (0 points)

    Did you get to keep your data when they replaced the logicboard? The SSD isn't soldered on there is it?

  • 18. Re: Macbook pro retina flicker
    renderbox Level 1 Level 1 (0 points)

    I am still having the issue but took it to the Apple Sotre a few weeks back to have a look at it.  The strange thing is that it only worked fine when we booted off of a clean copy of Mountain Lion.  When I got my MPBr it came with Lion and I had to upgrade so we are thinking that it may be something not working right on the upgrade process.  Will be trying a re-install this weekend to see if that fixes it.

  • 19. Re: Macbook pro retina flicker
    Bi-noix Level 1 Level 1 (0 points)

    I can reproduce the flickering issues when switching to/from full screen mode in Aperture : the transition is not smooth at all! (I'm pretty sure it was smooth a few weeks ago, maybe before the EFI update)

     

    Is it also the case your you ?

  • 20. Re: Macbook pro retina flicker
    cabralp Level 1 Level 1 (0 points)

    I haven't posted here in a while, but I have an update. I had an LG screen on my rMBP, but it became faulty and I took the computer to the Apple Store. They replaced the screen. I received a Samsung screen this time without any issues now (no image retention, thank God). Since then, I haven't had the issue at all, not even once.

     

    I read somewhere online, I'm not sure where, where someone claimed to have knowledge about this issue and claimed its a problem from a pinched cable from the screen to the motherboard. There's an issue there apparently. I'm not saying that's the exact issue, but maybe?

     

    If I ever come across this issue on my new Samsung screen I'll be sure to post here.

  • 21. Re: Macbook pro retina flicker
    annr31 Level 1 Level 1 (0 points)

    I bought my daughter the MBPro with retina display in Sept. after suffering through several years of Dell issues.  As a previous Mac user/owner--I really believed Apple would be a good investment to avoid technical glitches that would elude and defy customer service.  However--after using the rMBP for about a month--my daughter who lives away at school is having the same issue you describe.  I took it to apple store over the holiday and they ran "diagnostics" on it for 5 days--found nothing they said--I wouldn't just walk away--I thought perhaps is it a powersupple issue so they gave me a new powercord.  Now--it is happening again--intermittent--more often--and I was on the phone with Apple care for 2 hours last night--their solution is to wipe the computer and reinstall the OS but that means I have to get the computer backed up effectively and/or take it to the store to run more tests--putting it back into my lap to fix--totally inconvenient since the laptop is with my daughter in Chicago--anyway--I am so frustrated with Apple--after reading several threads it appears this is a very very common problem--they deny they have ever heard of it...I just spent $3300 to avoid this--I really think I had better service with Dell--replacement and in home service came with it!  Any more ideas/solutions on this since Dec.?

  • 22. Re: Macbook pro retina flicker
    Bi-noix Level 1 Level 1 (0 points)

    Hello,

     

    In my case, deleting (or first renaming) /Library/Preferences/com.apple.windowserver.plist solved the issue !

  • 23. Re: Macbook pro retina flicker
    annr31 Level 1 Level 1 (0 points)

    thank you for your help/post--but I'm not sure what you mean--how do I go about doing this--can you give me a step by step to provide for my daughter?  Thank YOU!!

  • 24. Re: Macbook pro retina flicker
    davidbsmith Level 1 Level 1 (0 points)

    "Did you get to keep your data when they replaced the logicboard? The SSD isn't soldered on there is it?"

    I took my 15" rMBP into the Apple Store in early December with the screen flicker issue.  They replaced the logic board and wiped the SSD.  All was fine until last weekend, when the flicker started again.  It's worse this time than it was last time.

    It's REALLY annoying as my TimeCapsule thinks it's a new computer because of the new logic board, so I've lost easy access to my backups.  Now I'm going to have to go through it all again it seems.

  • 25. Re: Macbook pro retina flicker
    Andre321cba Level 1 Level 1 (0 points)

    I had the problem for a while now as well. I took my rMBP to an Apple Premium Reseller for repair on Monday and got it back yesterday. They told me that the problem could not be fixed by them, since it is NOT a hardware issue. It seems to be a software bug, probably in the EFI/UEFI and can only be fixed through a software update from Apple. They told me that Apple is currently investigating the issue. So I guess we have to wait for an EFI Update from Apple.

    At the store they told me that they had the same problem with another rMBP earlier and ended up replacing the Screen Panel and the Logicboard twice on the rMBP, but it didn't solve the issue. So they contacted Apple and they told them that it is a Software bug.

  • 26. Re: Macbook pro retina flicker
    Ryan Sandridge Level 1 Level 1 (0 points)

    This problem is so ridiculous it is funny. I've been using primarily Macs since 1990, and I'm really starting to hate them for their consistant denial of widespread problems such as these. On two other occasions, I've gone in with well documented (on their own forums no less) problems, and the response is always, "I haven't heard about that."

     

    I really do hope this flicker problem is software (seems unlikely though). I've still not taken mine in, as the flicker problem happens so infrequently, I'm surely not going to be able to reproduce it in front of a "Genius". I've not been able to pin down any kind of reproduceable steps.

     

    The best theory I've read in this thread in my opinion is that there is a problem (short?) with the wires to the display.

     

    Cheers,

    Ryan

  • 27. Re: Macbook pro retina flicker
    jps24 Level 1 Level 1 (0 points)

    All I can say is that I was consistently having the problem. Probably would accur about every twenty minutes. I sent my laptop to the apple depot in Houston on a monday had it back in my hands on wednesday. they replaced the LCD Clamshell and the MLB. I have had the unit back since December 26 and have not had a problem at all. I am personally a Apple Certified Technician and work at a Apple Authorized Service Provider and we have not recieved any information reguarding the problem nor have I seen any customers with the problem besides my personal laptop. So if many people have had their MLB replaced and it doesnt solve the problem could be the LCD Clamshell and also FYI the clamshell was a Samsung before and was a Samsung after just so you guys know. I will keep you updated if I have a problem.

  • 28. Re: Macbook pro retina flicker
    cabralp Level 1 Level 1 (0 points)

    Hey jps24, if you refer to one of my previous posts you will see I am in the same position as you. My screen, so entire top clamshell was replaced and since then I have not had the problem. I'm sure this is the solution to the problem.

  • 29. Re: Macbook pro retina flicker
    annr31 Level 1 Level 1 (0 points)

    so the obvious question I have for both cabralp and jps24 is how did you get them to respond to your needs?  I can't get anywhere with apple support. it's ridiculous.  any advice? sounds like I'm not the only one.

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