11 Replies Latest reply: Aug 17, 2014 9:05 AM by dude971503
SavvYgirL33 Level 1 Level 1 (0 points)

My IPod Nano 7th gen arrived last night.  I was able to turn it on and select language 'english'  When I connected it to my computer it did not recognize my iPod, so it also did not show up in iTunes,  Error message: "One of the USB devices attached to this computer has malfunctioned.  and Windows does not recognize it." 

My Nano turned off and went blank.   I have tried to reset it.  Nothing works, just blank.

No charge icon, I have tried all USB ports on my comp, but nothing works- (but my USB ports work fine)  I have read that if my iPod has not been charged fully, the computer my not recognize it.

I am now using an adapter and trying to charge it thru the wall power socket.  It has been connected for half an hour.  Still cannot turn iPod on.

 

I have Windows 7 running on comp.  Itunes is current version 10.7.  I have rebooted my comp several times and re-installed iTunes.

I have an iPhone and an iPod shuffle that are both synced with iTunes on this comp, they work fine.

 

Is my iPod broken?  Do I send it back?  Anyone else having the same problems?  Please Help !!


iPod nano, 7th Generation