Pixel "explosion" on my MacBook Retina

I have had the same problem with and I'm on my 2nd screen. The 2nd has now had a dead pixel explosion of 4 on the screen having started with just 1 larger bright one. My MBP Retina 15 is only 3 months old.

This is worrying and Apple won't acknowledge it is a known fault.

Mulleady wrote:

You are right Shootlist007 but it is a shame to have to pay Apple for their lack of reliability.

This is not what I bought into when I gave up my ultra-reliable Thinkpad :-(

Right. That is why just afteer buying my first Mac (a 15" late 2011 model), and coming to these forums, I bought Applecare for it and then bought a New Dell Latitude E6420 as my main notebook computer. I really don't trust the Mac as if anything breaks on it Apple charges an arm and a leg to fix it.

Mac's are no better then Windows PCs. They just cost more and come with a different operating system.

I have this same problem, about 6 months after purchase. I panicked and thought I must have somehow punctured the screen myself, since I also felt a small hole at the bright pixel. Will be seeing my local genius this weekend. How long do you normally have to wait for a replacement?

So I had this happen about 4 months after launch day, and they were great about fixing it. Now a second screen has done the EXACT same thing in the EXACT same place, and there are 2 smaller ones on the periphery. I took it to the local apple store and they said that they would not be fixing it since it was customer caused and the last time they did it for me, they were "doing me a favor". I don't recall them telling me it was a favor, and why exactly do they owe me favors? The manager was "kind" enough to offer to replace the screen for $300. I'm not really sure what to do. I was blamed for causing the damage, and the manager refused to budge. Any tips?

It would be interesting to see what the common denominator is here. I'm in Australia, so a particularly warm climate, which could cause a pixel to "over heat" i guess. I also have 2 external monitors running off Mini DisplayPort, and running windows via parallels. Does anyone else who's had this issue have anything in this list? Or do you generally push your laptop pretty hard? The multiple screens and multitasking keep the MacBook fairly warm most of the time. Maybe it's a heat thing?

No I said you are being illogical and misleading. You are generalizing from your own case. Everyone case must be like yours. This is not literally an exploding pixel. There's no bang. Anyhow, if you're actually interested just head over the macrumors and read all about it. I, for one, have never had sand, or chunks of dirt on my retina mac. The hole was caused by a defect. That is why Apple replaced it out of warranty for free, and why they did not replace yours. So, read, think, use your mind.

They did replace my screen. Free of charge.

I go on MacRumors all of the time and I have never seen anything posted on the news feed mentioning this. All that's there is a couple posts on the forums of people explaining what it looks like, not actual legitimate explanations of what caused them. You're telling me to search the web through Google (which didn't return anything that supported your claim that your reasoning is "all over the web"). Then you tell me to search MacRumors, which didn't turn up anything either.

Send me a link of an explanation as thorough and reasonable as mine and you might seem credible.

I know that mine might not be everyone's problem, but my problem was identical to most people's, and I have prevented it from happening using my "outrageous" claim.

I believe I'm having a similar issue right now. This is the second screen on an early 2013 rMBP that this is happened to for me - and in light of the first repair, I've been treating this thing like a newborn baby. Really glad I changed the keywords of my search to "exploding pixels". Here is the link to my thread: http://discussions.apple.com/thread/5626392

I have the same issue. Brought my MacBook Pro 13" retina in the first year for a clamshell replacement, was all good until this week. (Mac is 1,5 yrs old) Big white mark in the middle of my screen and you can feel a scratch when going over it with my finger. No warranty anymore so nothing I can do about it unfortunately!

gah. This has happened to me too. Happened a few months ago, but I purchased my mac back in Nov 2012.. (so it's about 2.5 years old now) initially it was one spot (probably 4 pixels?). eventually I realised there was a "crater" where it is located. A month or so later three more stuck pixels appeared (not in the same area). Might still try my luck. Really annoying considering it wasn't caused by me.

Of course nothing happened. Apple didn't call me back (they said, that they will call me...). Did You guys get Your screens replaced? I didn't know that Customer support in Apple ***** so hard... I called Apple support and filed a complaint. But I think, that it won't help..

You are right Shootlist007 but it is a shame to have to pay Apple for their lack of reliability.

This is not what I bought into when I gave up my ultra-reliable Thinkpad :-(

I would have said the MBP Retina is an exceptional laptop if it was reliable and I could depend upon it.

I meant sand! ***. You have sand on your computer? Ah don't use a computer in the sandbox!

yes I have