code 2502

I get an error code 2502 and 2503 and my computer won't allow me to uninstall Itunes and reinstall it.

Any help would be appreciated.

iPhone 4S, Windows 7

Posted on Oct 17, 2012 7:49 AM

Reply
1 reply

Oct 28, 2013 7:39 AM in response to Trabes

Windows 7 32 bits

I had the same issue - now solved. For your information, the following procedure was successful:


Check permissions within the Installer folder. To do this, follow these steps.

1. Click on Start and in the Start Search bar > type in > c: /windows/installer.

2. Right click on c: /windows/installer at the top under programs and click properties.

3. Click on the security tab > Verify if System and Administrator account has Full access permissions.


Note : I ran into problem with locating the C:\windows\installer directory. For some reason Windows Explorer wouldn't show it even though I don't have it hidden. I ended up using the ExplorerXP application to locate the directory. ExplorerXP is available at http://www.explorerxp.com/

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code 2502

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