Mail app on iPhone 5

Yes, I can open Safari and just about any other app that requires Internet access. Mail is the only one that tells me "No Internet connection available" or some such thing. Just to be completely sure, I went out into the parking lot, far enough to completely lose my wi-fi connection and then opened Safari, also opened Stitcher and made sure I could listen to a podcast, and another app that I know requires an Internet connection. The only one that didn't work was Mail. Any clues?

I deleted the account and recreated it last night, but couldn't test it until this morning. Still doesn't work. Funny thing is that I still get the new mail notifications. I hear them while I'm driving to work, but I can't actually check my email unless I'm connected to wi-fi. In the grand scheme of things, this is not life and death. I can always read my Gmail mail through Safari. What it truly is is just plain annoying! 😕

Well, I'm glad I'm not the only one. My workaround was to install the Gmail app and use that instead of the iPhone Mail app. No problem getting mail this way. The original problem is still there.

This doesn't describe my problem at all (or PaulM56's). The only time I get an error is when I'm away from a wi-fi connection, then it says there is no Internet connection available. I can still go to Gmail through Safari and read my email there. And, as I did today, I installed the Gmail app. No errors whatsoever with the Gmail app. I can check mail with or without a wi-fi connection. Still, the fact that iPhone Mail acts up is a problem. And, as PaulM56 suspects, I'm also suspecting it might be related to Sprint. Or not. Who knows.

I created both the Gmail account preset, as well as the Exchange account (I definitely want my Google contacts and calendar to sync with my phone). I tried both accounts with and without wi-fi and I get the same exact message on both accounts when away from wi-fi. And yes, I know that webmail is completely different from accessing using an email client.

No, only Gmail. I do have other accounts, but Gmail is my main one. The others I just access from my desktop Mac, using Postbox. There's never anything important enough in the others to worry about checking them on my phone.

And now, I have to go to bed. I've had a rough week. My Mac went into the Apple store ER Tuesday night, and just came home tonight with a new power supply. I've been having withdrawal pains these past couple of days! 🙂

For now, I'll just continue to use the Gmail app, which works perfectly well. I'll continue to monitor this thread in case anybody comes up with a permanent solution.

Thanks all!

Nora