Can i control a Mac in a different country

Question

Can i control a Mac in a different country

Hi,

i have three Macs in my house and i know that i can control them remotely through Remote Desktop.

My mom lives in Germany and considers switching but i would have to be able to help her.

Can anyone confirm that it will work from the US to remotely support her?

Cheers

iMac, Mac OS X (10.6.7), 3.4GHz i7, 16GB RAM, 256GB SSD 2TB

Posted on Oct 17, 2012 11:47 AM

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Answer 1

varjak paw

Level 10

170,200 points

Oct 17, 2012 1:41 PM in response to Hayo Tammling

Yes, ARD will work, but the issues involved in configuring the routers and dealing with often-shifting IP addresses can make it a headache. I'd suggest you consider instead one of the server-based remote control solutions such as LogMeIn which don't have most of those issues. I really don't think you want to try and get your mom to deal with router settings and reporting the IP address to you on a regular basis.

Regards.

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Answer 2

HWgeek

Level 1

4 points

Oct 25, 2012 4:54 AM in response to Hayo Tammling

Yes ARD will work over the internet. My current config has a mac at home that I can access remotely. I also manage my mom's mac remotely - she has DHCP ip from service provide, a quick script on her mac (auto running) updates Dynamic DNS free DNS freedns.afraid.org so I can just use "mom.homesystem.org" (example) and not worry about the IP address etc.

There are several guides that can be found via searching google etc.

Basically -

Set up the remote computer with a fixed IP address

Set up ARD

Open 5900 and 3283

Use a web page like http://www.whatsmyip.org/ to have your mom tell you her IP.

connect remotely

The guides I alude to above will detail all the bits needed and any config. ONCE its setup she won't have to change any settings on the router, nor report the IP address.

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