Persistent kernel panics that no software/hardware change yet has fixed - any more ideas?
Hi all,
I've been getting persistent kernel panics on my 15" mid-2010 Macbook Pro that happen anywhere between once an hour to once a day and have me and the Genius Bar technicians stumped. Here are the usual symptoms:
1) Computer just freezes (80% of the time) or displays kernel panic message (20% of the time) and then plays three beeps with a pause. There doesn't appear to be a clear correlation between what I'm doing on the computer and when the freeze occurs.
2) Occassionally after rebooting after this freeze, the computer will not move past a black screen or will kernel panic on the grey startup screen
3) Occassionally the computer will not return from sleep - will just show a black screen - and will need to be left alone for 5 min - 1 hour before it will reboot properly. Usually when this happens, the computer is also very hot - it's as though the computer didn't properly go to sleep in the first place.
4) The kernel panics and freezes are rarely logged under Library / Logs. Only about 1 in every 20 actually gets a panic log report.
Here are the numerous fixes we've already attempted that didn't fix the crashing problem:
1) Replace the harddrive
2) Replace the harddrive bracket
3) Replace the memory - we tried this twice, once with Apple memory and once with third party
4) Replace the logic board
5) Reinstall OSX Snow Leopard
6) Reinstall with OSX Lion
None of these fixes have actually made the panics go away. Even after clean installs of the OSes, with no third party software installed, the computer will still kernel panic. The computer was fine for an entire year before these freezes / kernel panics started to happen daily / hourly.
I am completely out of ideas at this point so am posing this question to the Apple communities to see if anyone out there has better ideas. Your help and advice is much appreciate. Thanks in advance.
For reference, system details and the last logged kernel panic report is included below
--------------------------
System details:
Macbook Pro
15-inch, Mid 2010
2.4 GHz Intel Core i5
4 GB 1067 MHz DDR2
Nvidia GeForce GT 330M 256 MB
Mac OSX Lion 10.7.4 (11E53)
Latest kernel panic log:
Interval Since Last Panic Report: 96030 sec
Panics Since Last Report: 1
Anonymous UUID: 9F1887CD-3E15-4E6C-A60B-B4DC07B35C2D
Tue Oct 9 15:46:01 2012
panic(cpu 0 caller 0xffffff80002abac3): "pmap_pv_remove(0xffffff8012b39e88,0x110386000,0xf7d, 0x8000000000f7d024): pv not on hash, head: 0xffffff8011a0cd10, 0x7fff89213000"@/SourceCache/xnu/xnu-1699.26.8/osfmk/i386/pmap_internal.h:813
Backtrace (CPU 0), Frame : Return Address
0xffffff80f0a5bbd0 : 0xffffff8000220792
0xffffff80f0a5bc50 : 0xffffff80002abac3
0xffffff80f0a5bcf0 : 0xffffff80002abeda
0xffffff80f0a5bd30 : 0xffffff8000273c46
0xffffff80f0a5be20 : 0xffffff8000274a3a
0xffffff80f0a5be50 : 0xffffff800025489c
0xffffff80f0a5be80 : 0xffffff8000223096
0xffffff80f0a5beb0 : 0xffffff80002148a9
0xffffff80f0a5bf10 : 0xffffff800021bbd8
0xffffff80f0a5bf70 : 0xffffff80002aef20
0xffffff80f0a5bfb0 : 0xffffff80002daa33
BSD process name corresponding to current thread: ReportCrash
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 6822029188698
last loaded kext at 1504304753766: com.apple.filesystems.smbfs 1.7.2 (addr 0xffffff7f80791000, size 241664)
last unloaded kext at 435957930555: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f81133000, size 65536)
loaded kexts:
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.ntfs 3.10.1
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.42
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleIntelHDGraphics 7.1.8
com.apple.driver.AppleIntelHDGraphicsFB 7.1.8
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.AppleMuxControl 3.0.16
com.apple.GeForce 7.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.nvidia.nv50hal 7.1.8
com.apple.NVDAResman 7.1.8
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.0
com.apple.iokit.IOUSBMassStorageClass 3.0.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
System Profile:
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9750420AS, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3