iPhone 5 screen interlacing lines

I have this problem with vertical lines running down the screen. It makes everything very distracting as you can see it on places like the grey keyboard background, on blue slider bars, and on/off switches in Settings. The colours just appear not solid and more of a pinstripe effect. In the Safari scroll bar you can see lines running vertically through the shape and they even move like a fuzzy TV screen. When you switch Safari sideways, you see the interlacing lines running horizontally through the scroll bar. Sometimes the issue gets worse when there's motion like when you close an app to go to the homescreen you will see lines on the icon edges.


When comparing with my iPhone 4 and despite the more dull colours, the screen overall looks better and actually Retina. The colours are solid and everything looks sharper. I brought my phone to the Genius bar and no one could see it. They still replaced it thought out of "good intent" and while this unit is better, the display is still noticeably interlaced. The Genius said they have multiple manufacturers so screens may be different, but I can't believe this would be normal for any modern screen. I've seen my friend's phone and there is no trace of interlacing at all, nor did any of the handful of iPhones on display.


I can't imagine living with this screen for the duration of my 3-year contract. I already replaced my first phone because of dust under the display, the second phone they opened had dents everywhere, and the 3rd had very bad interlacing, and this 4th replacement is better, but still not normal in my opinion. I'm losing hope and I might have just stayed with my old phone had I known about this issue.


Does anyone else have these problems and should this be considered "within spec"? I imagine quite a few will have this problem but not everyone can see it (including the 7 Geniuses who looked at my phone).

iPhone 5, iOS 6

Posted on Oct 17, 2012 9:38 PM

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2 replies

Oct 18, 2012 9:39 AM in response to bootareen

I think this is normaly. I've had some issues (gone through 6 replacements - not trivial issues, dead home button, dead camera, dead wifi that kind of thing). I noticed this on the 3rd replacement and everyone since. People are claiming that they have received "flawless screens" (whatever that means). I think the Sharp pannels are the ones that don't show these interlacing lines and AU Optronic pannels do. I have experience with AU Optronic pannels and everyone that I have ever owned (Motorola Xoom, PC Monitors, etc...) have done this. It is too bad that Apple settled for this manufacturer, but it is a gamble whether you will get one that doesn't do it. It is normal and within specs as most the iPhones at this point with have AU pannels due to Sharp's shortage.


The geniuses will likely not replace an iPhone for this reason. If you have AppleCare+ and have an incident in the future, perhaps you'll get lucky and get a sharp pannel put on to replace the AU pannel. But, there is no way to know which phones have which pannels.


Interestingly, I checked at the Apple store and 50% of the display models did it, and the genius that I spoke to's iphone 5 did it. You can find wall paper that is alternating black and white lines one pixel in width and it will cause the screen to flicker. Like you, I REALLY wish that apple DID NOT choose AU Optronics and if I had known I would have waited to purchase, but now I have it and cannot return it. I may sell it and move back to my previous phone. Given that the #1 selling feature is the retina display, it is disappointing to see a low quality pannel used. I really like the iPhone, but this is pretty much a deal breaker - and not knowing if you will get one that does it, or doesn't makes it very hard to "trust" a future production. I would rather have waited for the Sharp pannels and delayed getting an iPhone due to supply issues, than Apple finding an alternative, lower quality, source to produce them.

Aug 29, 2013 6:31 AM in response to Zeusus

You guys are not alone. I have this problem after a replace from apple which the previous was due to power button issue. I think apple purposely give away cheap parts for replacement unit, so the more you replace the worse iphone you will get until ****** off and you will have to android.


My advice is if you have power button defect which is able to get it fixed at repair shop just do it and never send for apple service.


The biggest problem is my friends can't see it, only my sister and I saw it. I wonder if service center guys could see it.

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iPhone 5 screen interlacing lines

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