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Apple configurator - Attempt to access an object not found in store?

How do I fix this?


Attempting on Wifi. Is there an address I need to include in our allow list?


Ian

Posted on Oct 18, 2012 2:41 AM

Reply
9 replies

Nov 14, 2012 6:53 AM in response to Todd Fernandez

I can't speak for everyone else, but this error began while I was still learning how to manage iPad carts. Therefore, I can't tell if it is due to an Apple Configurator upgrade, the fact that I deleted some older versions of apps off of my hard drive, or something else entirely. It is mostly annoying, though it seems to coincide with a "Cannot install app" error I am still getting occassionally when iPads are refreshed. So, perhaps I deleted an app Apple Configurator is expecting to find. The only thing is, I can't tell which one out of the two dozen or so apps I have might be causing the problem.

Jan 30, 2013 11:48 AM in response to F1Fan

Yes, I believe this was my solution as well: Actually selecting the "Don't Restore Backup" option, despite it being displayed as the default option. It had nothing to do with Apps not installing as I previously mentioned. I even called Apple about it and they said it was "purely cosmetic", which I took to mean the customer is never supposed to see that error message and it doesn't affect the operation of Apple Configurator one way or the other.

Feb 6, 2013 12:38 PM in response to iUSD412

For me this error didn't stop until I deselected some old versions of apps on the Prepare screen. I had just been updating the apps from within Supervise and apparently the lists are considered separately - I had never gone back to the Prepare screen after originally setting up our iPads.


This was much more than a "purely cosmetic" problem for me though since I'm running a Mac Mini as a monitor-less synch station and if it was ever restarted it would hang at this error instead of opening Configurator. I would have to log in just to press "OK". Some additional info in that error message would have been helpful.

Apple configurator - Attempt to access an object not found in store?

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