bricked unlocked iphone 5

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Level 1

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bricked unlocked iphone 5

i got a brand new unlocked iphone 5... i opened, turned it on, set up everything but i didnt connect the phone to itunes, so... the phone was NOT activated... i put the sim card then it couldnt get any signal... so i decided to restore the phone using itunes.. i download the file, then it tries to restore it.. and then says

cant restore unwknown error -1

i activated 2 more iphone 5 without problems using the same computer (this time i did connected it to itunes, and was so simple to activate it)

but this other phone is now bricked, shows the "connect to itunes" on screen, but when i try to restore via itunes, never finishes... always shows error then im back at the beginning...

any ideas? help please

iPhone 5, iOS 6

Posted on Oct 18, 2012 7:48 AM

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Answer 1

KiltedTim

Level 10

195,069 points

Oct 18, 2012 8:21 AM in response to gaosgax

It's under warranty. Take it back and get it replaced.

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Answer 2

gaosgax Author

Level 1

0 points

Oct 18, 2012 4:59 PM in response to KiltedTim

bad thing is, i took it to a friend in china, the phone its not in the US, and seems apple store in china dont know what to do now

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Answer 3

HSUEA001

Level 1

91 points

Oct 18, 2012 5:51 PM in response to gaosgax

judging by how the att store did my activation, it seems like you need to have your i5 connected via wifi to be able to activate it... give that a try.

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Answer 4

KiltedTim

Level 10

195,069 points

Oct 18, 2012 6:24 PM in response to gaosgax

It can ONLY be serviced in the US. The warranty is not international.

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Answer 5

ridgero

Level 1

5 points

Oct 19, 2012 1:55 AM in response to gaosgax

"It may have been corrupted during download" or something like that, isnt it?

This is a problem of your home computer. I had this problem on two of my computers, usually irs a problem of your firewall or anti virus software. You must turn them off.

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Answer 6

carl wolf

Level 6

14,625 points

Oct 19, 2012 3:47 AM in response to gaosgax

"apple store in china dont know what to do now"

That's not true. The Apple store in China knows that the warranty is not effective in China.

Let's be frank, your post reads like a hoax. You post as if you're working feverishly trying to get the iPhone to work and then, 10 hours later, the iPhone is in China.

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Answer 7

gaosgax Author

Level 1

0 points

Oct 19, 2012 6:40 PM in response to gaosgax

Carl, theres nothing unusual about my post, i bought 3 iphones 5 in LAX, 1 for me , 2 for 2 friends in china, i flew to china, i delivered the phones to them, one of this guys is a 14 years old, he didnt read activation instructions, he just turned it on and then started to play with it... now couldnt activate, i did activate the other 2 phones...

seems carl is not familiar with people from us traveling to china

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Answer 8

gaosgax Author

Level 1

0 points

Oct 19, 2012 6:42 PM in response to ridgero

wit hthe same computer, i activated 2 other iphone 5, so its not the computer problem i guess

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