3 Replies Latest reply: Feb 25, 2014 8:55 PM by b noir
Heather2apple Level 1 Level 1 (0 points)

I followed the Article TS1406 (recommended solution) on both a Windows 7 OS and an Apple OS, tried Safari and Firefox, tried using 'Upgrade ITunes' button on my old version of iTunes, then uninstalled ITunes, then QuickTime, now can't install either because I'm getting the same error message when I download and choose Run > 'not a valid Win32 application'. On IE9, the SmartScreen Filter returns a warning that the file could harm my computer because it is not commonly downloaded. I tried downloading it from other internet sources, but that's risky, and anyway, it's still causing the same errors. What else is there to try? If I can't find a solution, I can't use my new Iphone 5

iPhone 5