7 Replies Latest reply: Dec 3, 2012 1:31 PM by Julian Wright
james.leung Level 1 (20 points)

Within iOS 6 maps, I reported that searching for Holland Park underground station in London yields two locations for the station (one of them being wrong). It has been over three weeks and the issue has not been corrected.

  • anilsudhakaran Level 4 (1,465 points)

    Have you reported this to apple through the maps app?

  • james.leung Level 1 (20 points)

    Yes.  As far as I am aware the only way of reporting is through the maps app.

  • Rothrock Level 4 (1,450 points)

    I have seen several things in my city (Portland, Oregon) corrected. However I would sometimes see them correct on the maps app in my iPad days before the correction showed up on my iPhone — or vice versa.

     

    Not saying that they have fixed it (and I just checked from this side of the world and they haven't...) but once they do it could be awhile before you find out.

     

    I think there is some serious caching issues they need to work out as updates roll out.

  • Rothrock Level 4 (1,450 points)

    PS I reported it too. The more folks who do the higher it will get on their list.

  • Julian Wright Level 7 (34,860 points)

    I've reported many big and small errors here in the UK, (some multiple times) since iOS 6 came out and not one of them has been corrected.

     

    I've given up bothering to spend my time reporting errors, when clearly Apple isn't bothered about acting upon them in a timely manner. If I was getting paid to report problems, or was seeing some actual results from my reports I'd probably be more inclined to continue reporting errors, but as it is, what's the point?

  • Rb139 Level 1 (10 points)

    I don't know of anyone in the UK who has had a reported problem acted upon by apple! This includes glaring errors like whole villages being wrongly labeled which you think would be  a high priority!

  • Julian Wright Level 7 (34,860 points)

    Since I wrote my reply above, almost all the errors I have reported near me HAVE been fixed. I noticed they had been fixed about 3 weeks ago.

     

    So, it seems Apple are listening, but obviously don't acknowledge the error reports, and are a bit slow to act upon them.

     

    I suppose better late than never...