1 Reply Latest reply: Oct 19, 2012 7:56 AM by EZ Jim
abegail.gielen Level 1 Level 1 (0 points)

Okay, so I have a question regarding my built-in iSight.

Now, I know... This question may have been asked before but I just can't find it, I guess it got lost in the mass.

If you would be friendly enough to forward me the message or instruct me on what I need to do to solve this, that would be a great help.
Also, I'd like to know if I have to reset anything will I lose everything on my Mac? Should I make an external backup?

 

So basically the issue is that whenever I turn on Photo Booth the only thing I get is a black screen.
The program will let me take a picture, but when I want to see a preview of the image, it's not there.

 

I then tried to use my iSight with iChat, which worked perfectly fine. After that I did the same with Skype,

but Skype didn't let me see anything but black as well.

 

Can anyone help me please?? Is this an issue that can be fixed myself or should I bring it to the Apple Store?

 

As this is a very important matter to me, because my parents are moving out of the country soon and I would like

to keep in touch through Skype, I would really appreciate all the help!!!

 

Thank you in advance guys!


iMac, Mac OS X (10.6.8)
  • 1. Re: Who can help me out with my built-in iSight issue?
    EZ Jim Level 7 Level 7 (21,390 points)

    abegail.gielen wrote: ... this is a very important matter to me, because my parents are moving out of the country soon and I would like to keep in touch through Skype...

    You have a software problem that will require troubleshooting.  With your parents moving soon, I understand your concern.

     

    Because you have been unable to correct the problem using the suggestions that are already posted in iSight discussions, I suggest you make an external backup and then take your Mac to the Apple Store for service.

     

    If you like, the Apple Store may even be able to suggest training that will allow you to troubleshoot and fix future occurrences on your own.

     


     

     

    Message was edited by: EZ Jim

     

     

    Mac OSX 10.8.2