8 Replies Latest reply: Oct 29, 2012 11:29 PM by njoy323
njoy323 Level 1 (0 points)

A few months ago, my Safari browser up and quit. I've tried to download a new copy (as per instructions in several forums) but no luck there (same problem). I've since tried Firefox, Opera and Camino but none of them make me happy like Safari did.


I have a 2008 Intel MacBook; OS 1.6.8 (Snow Leopard). No idea what happened or why. Other than that my computer works fine. I tried to delete Safari and download a new copy but that didn't work either. Since then I've tried to use Firefox, Opera and Camino. None of them come close to Safari, imo.


I would love to have Safari back. Any advice would be appreciated.

Mac OS X (10.6.8)
  • njoy323 Level 1 (0 points)

    Okay, I tried downloading again and this time it works fine in a new Mac identity (but still not in the one I am currently using).

  • Carolyn Samit Level 10 (102,845 points)

    In the affected account, go to Safari > Preferences > Security and deselect the box next to: Enable plug ins


    Quit and relaunch Safari. If it doesn't quit, follow the instructions for troubleshooting third party add ons here.

  • njoy323 Level 1 (0 points)

    That seems to have worked, Carolyn.  When I first tried to open Safari all I got was the whirling ball and eventually had to crash and reboot. Next time, Safari opened to a page saying I had just installed Amazon Wish List (so trying to do that may have caused the intitall problem, months ago). Then I followed your instructions and Safari seems to be working well.


    Thanks so much.

  • Carolyn Samit Level 10 (102,845 points)

    You're welcome 

  • glee217 Level 1 (0 points)

    WOW, i have safari 6.0.1 with Mountain Lion and I unchecked the box next to the plug-in and it worked perfectly. Now I can watch youtube videos!!! Wonder why though?



  • Carolyn Samit Level 10 (102,845 points)

    You may have a third party plugin installed that was preventing video content from streaming.


    Possibly ClickToFlash ...   When you deselect:  Enable plugins


    That disables all plugins which is used mainly for troubleshooting.

  • njoy323 Level 1 (0 points)

    Now  I have two new (related, I think) problems. One is that pdf files won't download. All I get is a blank white screen or a black screen with one of those bars you get for an audio file. Clicking on the bar doesn't do anything. I found a thread here:




    which suggests going to Safari>Help>Installed Plug Ins but all that shows is a blank page. No plugins. Would this not be because Plug Ins are disabled, as above?


    Also, I can watch youtube.com videos but attempting to access other videos online gets me a message saying  that I have to download the latest Adobe Flash player. I have done so several times but nothing changes.


    I'd like to check Enable Plugins but I'm scared to mess with this. I don't want my Safari to stop working again.

  • njoy323 Level 1 (0 points)

    Okay, I enabled plugins and here they are:


    Adobe Acrobat NPAPI Plug-in, Version 10.1.4

    Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.4 — from file “AdobePDFViewerNPAPI.plugin”.
    application/pdfAcrobat Portable Document Formatpdf
    application/vnd.adobe.pdfAcrobat Portable Document Format (Interim)pdf
    application/vnd.adobe.pdfxmlAcrobat XML Portable Document Formatpdfxml
    application/vnd.adobe.x-marsAcrobat XML Portable Document Format (Interim)mars
    application/vnd.adobe.xdp+xmlXML Data Packagexdp
    application/vnd.adobe.xfd+xmlFormFlow99 Data Filexfd
    application/vnd.adobe.xfdfAcrobat Forms Data Format in XMLxfdf
    application/vnd.fdfAcrobat Forms Data Formatfdf

    Flip4Mac Windows Media Plugin 2.3.8

    The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime. — from file “Flip4Mac WMV Plugin.plugin”.
    application/asxWindows Media Plugin
    application/x-mplayer2Windows Media Plugin
    application/x-ms-wmpWindows Media Plugin
    audio/x-ms-waxWindows Media Playlistwax
    audio/x-ms-wmaWindows Media Audiowma
    video/x-ms-asfWindows Media Videoasf
    video/x-ms-asf-pluginWindows Media Plugin
    video/x-ms-asxWindows Media Playlistasx
    video/x-ms-wmWindows Media Videowm
    video/x-ms-wmpWindows Media Videowmp
    video/x-ms-wmvWindows Media Videowmv
    video/x-ms-wmxWindows Media Playlistwmx
    video/x-ms-wvxWindows Media Playlistwvx

    Google Earth Plug-in

    The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser. — from file “Google Earth Web Plug-in.plugin”.
    application/gepluginGoogle Earth browser plugin

    Google Talk NPAPI Plugin

    Version — from file “googletalkbrowserplugin.plugin”.
    application/googletalkGoogle voice and video chatgoogletalk

    Google Talk Plugin Video Accelerator

    Google Talk Plugin Video Accelerator version: — from file “npgtpo3dautoplugin.plugin”.
    application/vnd.gtpo3d.autoGoogle Talk Plugin Video Accelerator Type


    iPhoto6 — from file “iPhotoPhotocast.plugin”.
    application/photoiPhoto 700

    Java Applet Plug-in

    Displays Java applet content, or a placeholder if Java is not installed. — from file “JavaAppletPlugin.plugin”.
    application/x-java-appletBasic Java Appletsjavaapplet
    application/x-java-applet;jpi-version=1.6.0_37Java applet
    application/x-java-applet;version=1.1Java applet
    application/x-java-applet;version=1.1.1Java applet
    application/x-java-applet;version=1.1.2Java applet
    application/x-java-applet;version=1.1.3Java applet
    application/x-java-applet;version=1.2Java applet
    application/x-java-applet;version=1.2.1Java applet
    application/x-java-applet;version=1.2.2Java applet
    application/x-java-applet;version=1.3Java applet
    application/x-java-applet;version=1.3.1Java applet
    application/x-java-applet;version=1.4Java applet
    application/x-java-applet;version=1.4.2Java applet
    application/x-java-applet;version=1.5Java applet
    application/x-java-applet;version=1.6Java applet
    application/x-java-vmJava applet
    application/x-java-vm-npruntimeJava applet

    Microsoft Office Live Plug-in

    Office Live Update v1.0 — from file “OfficeLiveBrowserPlugin.plugin”.
    application/officeliveOffice Live Update v1.0

    QuickTime Plug-in 7.6.6

    The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit theQuickTime Web site. — from file “QuickTime Plugin.plugin”.
    application/sdpSDP stream descriptorsdp
    application/x-mpegAMC mediaamc
    application/x-rtspRTSP stream descriptorrtsp,rts
    application/x-sdpSDP stream descriptorsdp
    audio/3gpp3GPP media3gp,3gpp
    audio/3gpp23GPP2 media3g2,3gp2
    audio/aacAAC audioaac,adts
    audio/ac3AC3 audioac3
    audio/aiffAIFF audioaiff,aif,aifc,cdda
    audio/amrAMR audioamr
    audio/basicuLaw/AU audioau,snd,ulw
    audio/mp3MP3 audiomp3,swa
    audio/mp4MPEG-4 mediamp4
    audio/mpegMPEG audiompeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
    audio/mpeg3MP3 audiomp3,swa
    audio/vnd.qcelpQUALCOMM PureVoice audioqcp,qcp
    audio/wavWAVE audiowav,bwf
    audio/x-aacAAC audioaac,adts
    audio/x-ac3AC3 audioac3
    audio/x-aiffAIFF audioaiff,aif,aifc,cdda
    audio/x-cafCAF audiocaf
    audio/x-gsmGSM audiogsm
    audio/x-m4aAAC audiom4a
    audio/x-m4bAAC audio bookm4b
    audio/x-m4pAAC audio (protected)m4p
    audio/x-mp3MP3 audiomp3,swa
    audio/x-mpegMPEG audiompeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
    audio/x-mpeg3MP3 audiomp3,swa
    audio/x-wavWAVE audiowav,bwf
    image/jp2JPEG2000 imagejp2
    image/jpeg2000JPEG2000 imagejp2
    image/jpeg2000-imageJPEG2000 imagejp2
    image/pictPICT imagepict,pic,pct
    image/pngPNG imagepng
    image/tiffTIFF imagetif,tiff
    image/x-bmpBMP imagebmp,dib
    image/x-jpeg2000-imageJPEG2000 imagejp2
    image/x-macpaintMacPaint imagepntg,pnt,mac
    image/x-pictPICT imagepict,pic,pct
    image/x-pngPNG imagepng
    image/x-quicktimeQuickTime imageqtif,qti
    image/x-sgiSGI imagesgi,rgb
    image/x-targaTGA imagetarga,tga
    image/x-tiffTIFF imagetif,tiff
    video/3gpp3GPP media3gp,3gpp
    video/3gpp23GPP2 media3g2,3gp2
    video/aviVideo For Windows (AVI)avi,vfw
    video/flcAutoDesk Animator (FLC)flc,fli,cel
    video/mp4MPEG-4 mediamp4
    video/mpegMPEG mediampeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
    video/msvideoVideo For Windows (AVI)avi,vfw
    video/quicktimeQuickTime Moviemov,qt,mqv
    video/sd-videoSD videosdv
    video/x-m4vVideo (protected)m4v
    video/x-mpegMPEG mediampeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
    video/x-msvideoVideo For Windows (AVI)avi,vfw

    Shockwave Flash

    Shockwave Flash 11.4 r402 — from file “Flash Player.plugin”.
    application/futuresplashFutureSplash Playerspl
    application/x-shockwave-flashShockwave Flashswf

    Shockwave for Director

    Adobe Shockwave for Director Netscape plug-in, version 11.5.6 — from file “DirectorShockwave.plugin”.
    application/x-directorShockwave Moviedcr,dir,dxr

    Silverlight Plug-In

    4.0.51204.0 — from file “Silverlight.plugin”.
    application/x-silverlightMicrosoft Silverlightxaml
    application/x-silverlight-2Microsoft Silverlightxaml

    WebKit built-in PDF

    — from file “”.
    application/pdfPortable Document Formatpdf