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App Store and ITunes have been disabled and it won't allow me to enable it again? How can I get it back ?

I've tried resetting privacy settings, home screen, restarting iPad and even went to settings to enable all apps but the iTunes and apps icons are greyed out and cannot be changed! I tried disabling the settings but it still is grayed out and will not switch to on. What can I do? Do I need to complete a factory reset?

iPad 2 Wi-Fi + 3G, iOS 6

Posted on Oct 19, 2012 6:00 PM

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Question marked as Best reply

Posted on Oct 19, 2012 6:08 PM

Saw this on another post.


Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.


In the meantime ...........


The Complete Guide to Using the iTunes Store

http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/


Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368


iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297


Best Fixes for ‘Cannot Connect to iTunes Store’ Errors

http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/


Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.


This works for some users. Not sure why.

Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.


 Cheers, Tom 😉

2 replies
Question marked as Best reply

Oct 19, 2012 6:08 PM in response to Pepsigirl31

Saw this on another post.


Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.


In the meantime ...........


The Complete Guide to Using the iTunes Store

http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/


Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368


iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297


Best Fixes for ‘Cannot Connect to iTunes Store’ Errors

http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/


Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.


This works for some users. Not sure why.

Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.


 Cheers, Tom 😉

App Store and ITunes have been disabled and it won't allow me to enable it again? How can I get it back ?

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