I have an iphone5 and no apps can access my camera roll. When i go to privacy settings there is no option to turn it on. How do I get these apps to access my camera roll? I have tried deleting and reinstalling the apps.

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Level 1

11 points

I have an iphone5 and no apps can access my camera roll. When i go to privacy settings there is no option to turn it on. How do I get these apps to access my camera roll? I have tried deleting and reinstalling the apps.

I have a new iPhone 5. I am trying to get apps like instagram, facebook etc to upload pictures from my camera roll. When i try to get a picture from the camera roll it instructs me to go to settings - privacy - photos and turn access on. When I do this, there is no option to turn it on. All i get is a screen saying "apps that have requested access to your photos will appear here". NO APPS APPEAR HERE. When I go to instagram I get the message "this app does not have access to your photos. You can enable access in Privacy Settings." I CAN'T enable it in Privacy Settings. I tried deleting the app and reinstalling it and it didnt work. Please help! Much appreciated.

iPhone 5, iOS 6

Posted on Oct 20, 2012 2:59 AM

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Answer 1

Best reply

wjosten

Level 10

95,321 points

Oct 20, 2012 3:17 AM in response to Pen__

Settings>General>Reset>Reset Location & Privacy. Try launching one of these apps after doing this.

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Answer 2

Pen__ Author

Level 1

11 points

Oct 20, 2012 3:12 PM in response to wjosten

Thanks but it didnt help. After doing that when I go into apps requesting contacts it comes up with a pop up box requesting access and it works. None of the apps with photos do this.

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Answer 3

cheonweb

Level 4

3,479 points

Oct 20, 2012 3:16 PM in response to Pen__

Check Settings>General>Restrictions. Are enabled?

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Answer 4

Oct 20, 2012 3:20 PM in response to Pen__

If none of the above works, then restore your phone from your back up in itunes.

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Answer 5

Pen__ Author

Level 1

11 points

Oct 20, 2012 9:25 PM in response to cheonweb

Thank you so much!! Under restrictions - privacy photos were set to "don't allow changes". I changed this to "allow changes", but then had to delete and reinstall the app to get it to request permission. Now working. Thanks :-)

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Answer 6

Nov 7, 2012 3:07 PM in response to Pen__

I am having this same problem and have tried all the above solutions and they are not working for my phone. It is not just photos for me It is all my privavacy settings options for contacts, calendar ect. No options to turn on any of my apps that I want to allow access to. Please help.

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Answer 7

yage

Level 1

5 points

Nov 11, 2012 10:26 AM in response to mrjasonmorgan

I'm also on iPhone 4, iOS 6, and have exactly the same problem. I've tried resetting privacy settings, turning restrictions on and off, deleting and reinstalling apps. Nothing seems to work. The lists of apps in privacy settings are all empty, except for location services. When using Tweetbot the app is regularly asking for permission to access my twitter account, but even when I allow that, the app doesn't show in privacy settings. When I try to go into the camera roll from the Facebook app, the app tells me I have to allow access to the camera roll from the privacy settings - which I can't do since the app is not listed there.

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