3 Replies Latest reply: Oct 23, 2012 1:30 PM by planb77
LewisGa Level 1 Level 1 (0 points)

My ipod classic will not turn on or even connect to itunes when I plug it in. It was just playing music when it decided to slow down and then it started skipping songs without playing them. When I restarted it I was given a picture of the red x and I was directed to the ipod support page, I cant even go to the menus anymore, this page is all I see.
I've tried restarting my ipod, restarting my computer, trying different usb ports, restarting itunes, and my itunes is up to date. I can't connect it to itunes to reformat cause each time I get a message saying "disconnect and reconnect the ipod, then try again. An unknown error occurred (2005)"
Would really appreciate some help here, I don't want to have to resort to spending more money to get this fixed. If all else fails I'll probably take it into genius bar. Thanks!

iPod classic