Orhan360

Q: Slow Wi-Fi connection on Mac Mini - Solved!

Hello

 

This is my first post here @ Apple Support. I may be considered a newb to some Apple veterans as I am relatively new to the Apple World of things but I come heavily backed with tech-savviness

 

I made a discovery whilst troubleshooting the slow Internet connection I have over my Wi-Fi. This simple configuration will help Mac users with the problem I have been facing for a few months now.

 

Please note - This will only work if you for some reason have the Open Bluetooth Setup Assistant at startup if no keyboard is detected box ticked and/or Open Bluetooth Setup Assistant at startup if no mouse or trackpad is detected box ticked whilst not having the device connected to your Mac.

 

For example if you connect your iPhone to your Mac in order to enable it to be used as a mouse and/or keyboard like I sometimes do the Bluetooth Setup Assistant will remain enabled which will result in very slow Internet over Wi-Fi speeds which is due to conflict between your onboard Bluetooth device and your onboard Wi-Fi device.

 

Just untick the Bluetooth Setup Assistant for the device that is not in use then restart your Mac.

 

I have not yet tried this fix on other Mac's however it is highly probable that this fix is not limited to a Mac Mini.

Mac mini (Mid 2011), OS X Mountain Lion (10.8.2)

Posted on Oct 20, 2012 6:33 AM

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Q: Slow Wi-Fi connection on Mac Mini - Solved!

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  • by Orhan360,

    Orhan360 Orhan360 Mar 12, 2013 3:35 PM in response to Alexis Ramel
    Level 1 (8 points)
    Desktops
    Mar 12, 2013 3:35 PM in response to Alexis Ramel

    I think you may be onto something.  Hope it works out.

  • by Orhan360,

    Orhan360 Orhan360 Mar 12, 2013 3:44 PM in response to fernandofromtampa
    Level 1 (8 points)
    Desktops
    Mar 12, 2013 3:44 PM in response to fernandofromtampa

    All the correct boxes are checked! If all of the devices are connected then you should be fine.

  • by 505Qnas,

    505Qnas 505Qnas Mar 27, 2013 8:32 PM in response to Orhan360
    Level 1 (0 points)
    Mar 27, 2013 8:32 PM in response to Orhan360

    وش تحسبه

  • by ACHA26,

    ACHA26 ACHA26 May 9, 2013 4:56 AM in response to Orhan360
    Level 1 (0 points)
    May 9, 2013 4:56 AM in response to Orhan360

    This has worked for me. My Mac mini connects to the TV and I don't have a bluetooth keyboard connect to it, I only connect it with the trackpad. But everytime when it boots up, the bluetooth setup assistance pops up. Before this post. I normally just minimise the bluetooth assistance.

     

    My mac mini always have internet problem.... too slow. Its only about 5 meters away from the router. All my other devices' internet speed is just fine. I've tried many other things until I read this post.

     

    Before the fix. Watching youtube on 1080p on the mac mini is impossible. All other devices are just fine.

     

    After the fix. I can watch youtube on 1080p just fine.

     

    Thanks for the post!!!

  • by kryodawg,

    kryodawg kryodawg Jun 27, 2013 7:36 AM in response to Orhan360
    Level 1 (4 points)
    Desktops
    Jun 27, 2013 7:36 AM in response to Orhan360

    Thank you so much, I have been plagued with such a slow internet connection  for months now, and would get so frustrated using my Mac mini. I went through several  support people all the way up to tier 3 and ended up getting them to send me another Mac Mini after numerous failed support attempts, and I still had the same problem. I got fed up with it and just ran a long network cable from my router to my Mac Mini. This is an awesome find! It runs so much faster now while on the internet!!! Apple should put this in their support documentation.

  • by Orhan360,

    Orhan360 Orhan360 Jul 14, 2013 2:07 PM in response to kryodawg
    Level 1 (8 points)
    Desktops
    Jul 14, 2013 2:07 PM in response to kryodawg

    Happy to hear this has worked for you Kryodawg!

  • by RPE1976,

    RPE1976 RPE1976 Aug 24, 2013 5:17 PM in response to Orhan360
    Level 1 (0 points)
    Aug 24, 2013 5:17 PM in response to Orhan360

    Hi orhan 360

     

    I am having similar problems with my mac mini...

     

    After following your thread....

     

    1. Apple magic mouse. Connected

       1. Ticked. Open bluetooth set up assistant at startup if no key board detected

       2. Ticked. Open bluetooth set up assistant at startup if no mouse or trackpad board detected

       3. Ticked. Allow bluetooth devices to wake up computer.

       4. NOT ticked. Reject incoming audio requests

     

     

    2. Apple wireless keyboard. Connected.

     

    Same as 1. !

     

    Any clue how to proceed to fix the wifi connectivity.

     

    Many thanks in advance!

  • by Orhan360,

    Orhan360 Orhan360 Aug 27, 2013 7:28 PM in response to RPE1976
    Level 1 (8 points)
    Desktops
    Aug 27, 2013 7:28 PM in response to RPE1976

    Hello RPE1976,

     

    All you have to do is untick the bluetooth setup assistant for the devices that are not in use.

     

    Hope this helps!

     

    www.thelondoncomputerspecialists.co.uk

  • by justinallsop,

    justinallsop justinallsop Nov 13, 2013 12:54 AM in response to Orhan360
    Level 1 (59 points)
    iTunes
    Nov 13, 2013 12:54 AM in response to Orhan360

    No luck for me.  Still getting dropped and very slow connections

     

    So annoying.

  • by bdiamond18,

    bdiamond18 bdiamond18 Nov 19, 2013 7:52 AM in response to Orhan360
    Level 1 (0 points)
    Nov 19, 2013 7:52 AM in response to Orhan360

    I was having the same issues with my Mac Mini (late 2012) on the 2.4GHz spectrum.  I can't use 5GHz in my house because of where my wifi router is located (cannot be moved), and I need all devices on 2.4 in order to share/stream, etc.  My Mac Mini picks up both spectrums so I can test on the 5GHz band, and wifi was always fine.

     

    My issue was being caused from an external USB 3.0 HDD that I have running next to my Mac Mini:

    http://forums.whirlpool.net.au/archive/2172331

     

    I turned it off, and my speeds instantly were restored to normal speeds (from 2Mbps to 15Mbps)

  • by kryodawg,

    kryodawg kryodawg Nov 19, 2013 8:31 AM in response to bdiamond18
    Level 1 (4 points)
    Desktops
    Nov 19, 2013 8:31 AM in response to bdiamond18

    it's interesting that you mention the external USB 3.0 hard drive being the problem. After a while my wifi issue came back. I have an external USB 3.0 HDD I use for Time Machine sitting right next to the Mac Mini, I never thought that could be the problem, but I've had it from day one since I got the mac mini. I will unhook it and try the wifi again. If that is the culprit, not sure what to do about a time machine solution.

     

    Thanks!

    K

  • by bdiamond18,

    bdiamond18 bdiamond18 Nov 19, 2013 8:41 AM in response to kryodawg
    Level 1 (0 points)
    Nov 19, 2013 8:41 AM in response to kryodawg

    Kryodawg - it doesn't need to be moved very far.  I had my drive right next to the mini (but between it and the router), now its on a shelf less than two feet above it (I also tested one foot in front was ok too), and now my speeds are back to 25Mbps, which I am more than happy to get. 

  • by kryodawg,

    kryodawg kryodawg Nov 19, 2013 8:56 AM in response to bdiamond18
    Level 1 (4 points)
    Desktops
    Nov 19, 2013 8:56 AM in response to bdiamond18

    I unplugged the drive, and turned back on my wifi, I've never seen it go so fast on wifi. I went to speedtest.net and was hitting speeds on download of 20 Mbps. I will get a USB extension cable, the cable that came with the drive is pretty short, so it is like 3 to 5 inches away from the Mac mini all the time. I'm going to continue to test it, I really don't like the network cable running through my home.

  • by kryodawg,

    kryodawg kryodawg Nov 21, 2013 3:18 PM in response to kryodawg
    Level 1 (4 points)
    Desktops
    Nov 21, 2013 3:18 PM in response to kryodawg

    It's been several days, and my wifi is working like a champ! no slow downs at all!

  • by dirtbag43,

    dirtbag43 dirtbag43 Dec 10, 2013 9:47 PM in response to kryodawg
    Level 1 (0 points)
    Dec 10, 2013 9:47 PM in response to kryodawg

    Glad I stumbled upon this thread.  I had tried all sorts of things to fix my wifi connectivity even replacing the modem/router box.  After reading this thread I unhooked my USB3.0 HD and didn't see much of an improvement.  I have an Anker USB3.0 4-port hub connected to the computer too so I decided to yank that as well.  Speedtest results after pulling that: Download 58.28Mbps, Upload 11.57Mbps.

     

    BOOM!

     

    Thanks y'all!

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