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My FaceTime/Imessage wont let me sign in.

My facetime and Imessage say this everytime I sign in. I've bought my MacBook Pro two days ago and I'm really disappointed that this is happening. Facetime & Imessage work perfectly fine on my IPod and IPhone. I'm positive that my email and password are correct. What should I do? Please help. file://localhost/Users/Pamela/Desktop/Screen%20Shot%202012-10-20%20at%209.52.26 %20AM.pngUser uploaded file

Mac Pro

Posted on Oct 20, 2012 6:54 AM

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Posted on Oct 20, 2012 7:56 AM

Get this moved to the proper forums. There are forums for notebooks and the others. And we are end users.

24 replies

Oct 21, 2012 7:50 PM in response to PranveraV

Just keep digging, because there is no easy fix to this problem, I haven't being able to find one to my problem which is running Lion and finding out that my FaceTime version is newer to the one in the Appstore (???) and I can't delete it, upgrade it or re install it, and as far as I can tell, it does not even communicate to the outside of my iMac...

Hope you find an answer to your problem.

Nov 20, 2012 2:04 PM in response to the.joker777

I don't think that will help, I have done it already and nothing.

The thing is that FaceTime doesn't even establish an outside connection, it doesn't connect at all, so no matter what aacount you use, the result willbe the same.

Try writing whatever mail address or password you can think of, and the result will be the same, that is what happens to me here.

Nov 21, 2012 8:36 AM in response to the.joker777

Depending on how new your Mac is, you could try the telephone or on line assitance, if not, take your Mac to the store and good luck, because I've done all of the above and they don't have the slightest clue of why this happens. For me is that the version that comes with Lion, is flawed on some systems, and I coulldn't uninstall it or download the one in the Appstore (which is an earlier version) because the one already installed in my Mac.

I too bugs me like carzy because I hate something not workinf with my very expensive Mac.

I'm at the moment hoping that all this racket gets the attention of someone that can help us with this.

Dec 28, 2012 4:58 AM in response to PranveraV

Hi !


The problem, in most cases (unless the case has been changed motherboard or things like that), when messages and Facetime fails, it is because the "hosts" file has changed voluntarily or involuntarily as there are programs that change without asking.


solution:


1. Make sure the time is set automatically (System Preferences> Date & Time)

2. open "Terminal" (or from spotlight type "Terminal" and abirla)

wrote the following:

sudo pico / private / etc / hosts (if you do nothing hit enter)


3. Will appear "Password", which we type our password logon, to give us permission to modify this file.


4. With the arrow keys, search any line on which are the words "apple.com" or "verisign.com".


5. We introduce at the begining of the lines that contain one of those words, the # sign, and a space. at the begining of the lines, ok?


6. Once we have written the corresponding # in lines with the words I've written before, press CTRL X, then Y (to save changes), then press (enter).


7.Close Terminal entirely.


8. Open FaceTime and connect with the Apple ID and .... voilà! Online!


Best regards, and I hope this will be your solution!

My FaceTime/Imessage wont let me sign in.

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