5 Replies Latest reply: Oct 20, 2012 10:55 AM by Roshanalex
David Hartz Level 1 Level 1

My daughter abused the heck out of her iPhone. The screen in cracked beyond hope and it only works when plugged in to an electrical outlet. I had to replace it, but I'd like to get whatever I can out of the old one. I don't want to sell it for parts until it can be restored because it's full of photos and stuff. As I said, it will turn on when plugged in to a wall outlet, but if I connect it via USB to my computer, it won't do anything, not even power on. Any suggestions?

MacBook, Mac OS X (10.6.8)
Solved by Roshanalex on Oct 20, 2012 10:22 AM Solved

If the phone is broken and you have everything backed up, then why dont you get a new phone instead of restoring it?


Insetad of using computer to restore, you have another way to restore, just go to settings-> general-> reset-> erase all content and settings. This will do almost the same job.