Mail bugs

Question

Level 1

5 points

Mail bugs

I have two problems with the new Mountain Lion mail server

1) Once I open mail, it won't quit. Sometimes, I will click "quit mail" but it doesn't quit, and other times the quit function isn't enabled. The only way I can quit is a hard manual reboot using the power button.

2) I am trying to delete all old mail accounts. I just installed Mountain Lion and I have new email addresses and I don't want the clutter of the old email accounts. I deleted one account, but the other one doesn't alow the "delete" function to be enabled.

iPhone 5, iOS 6, Imac 10.6.8

Posted on Oct 20, 2012 10:26 AM

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Answer 1

rkaufmann87

Level 10

140,532 points

Oct 20, 2012 11:28 AM in response to wbpjr01

Please navigate here and try my suggestion. Probably no bugs but you may have a corrupt file preferences file.

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Answer 2

wbpjr01 Author

Level 1

5 points

Oct 20, 2012 12:12 PM in response to rkaufmann87

there was no file labeled ~/Library/Preferences/com.apple.mail.plist

the closest was this:

~/Library/Preferences/com.apple.MailMigratorService.plist

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Answer 3

wbpjr01 Author

Level 1

5 points

Oct 20, 2012 12:13 PM in response to rkaufmann87

I forgot to say thank you, so, thank you!

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Answer 4

Linc Davis

Level 10

209,547 points

Oct 20, 2012 3:40 PM in response to wbpjr01

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.

Click the Clear Display icon in the toolbar. Try the action that you're having trouble with again. Post any messages that appear in the Console window – the text, please, not a screenshot.

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into a message.

Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

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