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How likely to fail is my 2011 iMac hard drive that's included in the recall?

I just got a recall notice saying the hard drive in my Imac is likely to fail and I need to get it replaced. How likely is this to really happen? It's the 1 terabite drive and works great right now. It's only about 2 years old. Also, if I take it to the Apple store, will they do a mirror image of it or do I need to reinstall everything incuding Microsoft office myself? I am not happy about this, given what this computer costs.

Posted on Oct 20, 2012 10:00 AM

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8 replies

Oct 20, 2012 10:14 AM in response to Ed on iPad

They wouldn't be recalling it if there wasn't a substantial risk - it's a *very* expensive exercise, but the drive has know problems


They will back up and restore the drive contents as part of the service. You would be wise to do your own backup first, before you take it in. No point in taking any risks at all.


You may not be happy about it, but you'll be a lot less happy if the drive fails and you lose your iMac


Take it in. Get it done.

Oct 20, 2012 10:57 AM in response to Ed on iPad

As nick101 said, you'll be a lot less happy if your drive fails and you lose data. I do have to say that I don't think that transferring your info is part of the service. I looked at Apple's website and they say that YOU should back up your information before you bring it in for service. Anytime I have been at the Genius Bar you must sign the paper work that states that YOU are responsible for backing up your information. Apple is not responsible for data lost as a result of component failure or replacement.


If you are not doing regular backups of your data already, you are fllirting with disaster.

Oct 20, 2012 5:53 PM in response to John Galt

John Galt wrote:

As long as you do [routinely backup], there is no rush, but if there is a time limit on the recall be sure to do it before then.

Apple says:


Apple will replace affected 1TB Seagate hard drives, free of charge, for three years from your iMac’s original date of purchase or until April 12, 2013, whichever provides longer coverage for you.


Since I bought mine on 4 Apr 10, it's good until 12 Apr 13.

How likely to fail is my 2011 iMac hard drive that's included in the recall?

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