13 Replies Latest reply: Oct 29, 2012 1:59 PM by ynom
ynom Level 1 Level 1 (0 points)

I posted this in OS X Mountain Lion but it seems that nobody knew the solution.


I am having this weird problem and I'm not sure whether it's problem with OS or Safari, but almost every time I open some video on YouTube it starts without any problems and then after a moment video stops, the progress button goes to the start and there's wheeling 'loading' ring in the middle.

I tried re-installing flash but it didn't work and I don't know what to do, it's very frustrating that I cannot watch even 40-second video. I also noticed that when I refresh the page, the video stops in the same place as before, maybe it means something.


I also have one smaller question, why YouTube on Safari and Opera looks different? Can I change the YouTube layout on Safari? Here are print screens to show what I mean:



iMac (21.5-inch Mid 2011), OS X Mountain Lion (10.8.2)
  • Carolyn Samit Level 10 Level 10 (101,740 points)

    Try uninstalling the old Flash plugin then reinstal new ..



    Uninstall > Troubleshoot Flash Player | Mac OS


    Very important uninstall the old one first.


    Then reinstall >  http://get.adobe.com/flashplayer/?promoid=JZEFT


    Quit all open browsers.


    Then open System Preferences > Flash Player then select the Advanced tab.


    Click: Delete All


    Launch Safari to test.


    From the Safari menu bar click Safari > Reset Safari


    Select:  Clear History (also empties the cache)


    Deselect the remaining boxes then click Reset.


    Try a video.



    As far as layout goes, you could try full screen mode.

  • ynom Level 1 Level 1 (0 points)

    I did everything you said but it still doesn't work properly. But anyway, thank you. I wast thinking about re-installing whole OS, but I'm not sure if it would help and I'm not an expert when it comes to computers.

  • ynom Level 1 Level 1 (0 points)

    Well, I reinstalled OS, but it didn't help even a smallest bit, I still can't watch any video on YouTube. Is there anyone with similiar problem or somebody who knows how to solve it? Maybe someone has just some ideas, because I ran out of them and I can't ignore the fact that I can't do something as simply as watching short video on the most popular video website.

  • AnotherVoice Level 1 Level 1 (0 points)

    OS 10.8, Safari 6, Montain Lion, no audio on YouTube:


    What finally fixed it was running the Flash Update Installer.


    Hope this works for you.

  • Allan Jones Level 7 Level 7 (33,470 points)

    Lots of people are seeing this in the last week and not only with Safari but FireFox and Camino as well. I got it in Safari on two Intel Macs and one PPC Mac, and with Safari under Win7. I think it's a YouTube issue.


    You can try Google Chrome browser; not seeing any reports of it having trouble. Makes sense, as Google owns YouTube. Considering that Apple and Voogle now seem to be competitors, Google could be poking us with a stick

  • ynom Level 1 Level 1 (0 points)

    Well, I tried updating and reinstalling Flash Player, so that's not the case. It seems that there's no other solution, so I have to try Google Chrome. At first I thought that it was YouTube issue, too, but nobody else in my family had the same problem. It may be problem with YouTube and Mac OS X working together though, because I'm the only one with Mac in my family. Anyways, thanks.

  • ynom Level 1 Level 1 (0 points)

    I downloaded the Google Chrome... and YouTube issues still happen I don't know if I should just wait for OS update or what, I don't even know where lies the problem, maybe it has nothing to do with my computer, but it really gets on my nerves.

  • wessam M Level 1 Level 1 (0 points)

    i have the same problem and i dont know what to do !! but some videoes work ordinary and some do the same as yours !!

  • wessam M Level 1 Level 1 (0 points)

    try this it works for me

    Try going here http://www.youtube.com/html5  and check to make sure you are not opted-in to this HTML5 trial as I was

  • ynom Level 1 Level 1 (0 points)

    I wasn't using html5 trial and I had this problem, now I turned on this html5 and as for now the problem seems to have disappeared, so thanks for the idea, though it was other way around in my case. I hope it'll stay that way, because I use YouTube a lot. But still, they should do something about this issue, because not every video has its html5 version.

  • ynom Level 1 Level 1 (0 points)

    Well, I didn't enjoy this improvement very long, turns out that I still have the same problem... That's pretty annoying.

  • wessam M Level 1 Level 1 (0 points)

    mmmmmmmmmmm then try to use other browser like google chrome and see if the problem in your browser or what

  • ynom Level 1 Level 1 (0 points)

    Unfortunately, I tried with Safari, Chrome, and Opera with both html5 and flash, and none combination works.