YouTube problem

Question

Level 1

6 points

YouTube problem

I posted this in OS X Mountain Lion but it seems that nobody knew the solution.

I am having this weird problem and I'm not sure whether it's problem with OS or Safari, but almost every time I open some video on YouTube it starts without any problems and then after a moment video stops, the progress button goes to the start and there's wheeling 'loading' ring in the middle.

I tried re-installing flash but it didn't work and I don't know what to do, it's very frustrating that I cannot watch even 40-second video. I also noticed that when I refresh the page, the video stops in the same place as before, maybe it means something.

I also have one smaller question, why YouTube on Safari and Opera looks different? Can I change the YouTube layout on Safari? Here are print screens to show what I mean:

http://imageshack.us/a/img138/5333/zrzutekranu20121017o200.png

http://imageshack.us/a/img18/5333/zrzutekranu20121017o200.png

iMac (21.5-inch Mid 2011), OS X Mountain Lion (10.8.2)

Posted on Oct 20, 2012 12:36 PM

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Answer 1

Oct 20, 2012 2:25 PM in response to ynom

Try uninstalling the old Flash plugin then reinstal new ..

Uninstall > Troubleshoot Flash Player | Mac OS

Very important uninstall the old one first.

Then reinstall > http://get.adobe.com/flashplayer/?promoid=JZEFT

Quit all open browsers.

Then open System Preferences > Flash Player then select the Advanced tab.

Click: Delete All

Launch Safari to test.

From the Safari menu bar click Safari > Reset Safari

Select: Clear History (also empties the cache)

Deselect the remaining boxes then click Reset.

Try a video.

As far as layout goes, you could try full screen mode.

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Answer 2

ynom Author

Level 1

6 points

Oct 20, 2012 2:40 PM in response to Carolyn Samit

I did everything you said but it still doesn't work properly. But anyway, thank you. I wast thinking about re-installing whole OS, but I'm not sure if it would help and I'm not an expert when it comes to computers.

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Answer 3

ynom Author

Level 1

6 points

Oct 27, 2012 9:14 AM in response to ynom

Well, I reinstalled OS, but it didn't help even a smallest bit, I still can't watch any video on YouTube. Is there anyone with similiar problem or somebody who knows how to solve it? Maybe someone has just some ideas, because I ran out of them and I can't ignore the fact that I can't do something as simply as watching short video on the most popular video website.

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Answer 4

Oct 27, 2012 10:45 AM in response to ynom

OS 10.8, Safari 6, Montain Lion, no audio on YouTube:

What finally fixed it was running the Flash Update Installer.

Hope this works for you.

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Answer 5

Allan Jones

Level 9

68,696 points

Oct 27, 2012 10:47 AM in response to ynom

Lots of people are seeing this in the last week and not only with Safari but FireFox and Camino as well. I got it in Safari on two Intel Macs and one PPC Mac, and with Safari under Win7. I think it's a YouTube issue.

You can try Google Chrome browser; not seeing any reports of it having trouble. Makes sense, as Google owns YouTube. Considering that Apple and Voogle now seem to be competitors, Google could be poking us with a stick

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Answer 6

ynom Author

Level 1

6 points

Oct 27, 2012 11:09 AM in response to ynom

Well, I tried updating and reinstalling Flash Player, so that's not the case. It seems that there's no other solution, so I have to try Google Chrome. At first I thought that it was YouTube issue, too, but nobody else in my family had the same problem. It may be problem with YouTube and Mac OS X working together though, because I'm the only one with Mac in my family. Anyways, thanks.

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Answer 7

ynom Author

Level 1

6 points

Oct 27, 2012 12:48 PM in response to ynom

I downloaded the Google Chrome... and YouTube issues still happen 😟 I don't know if I should just wait for OS update or what, I don't even know where lies the problem, maybe it has nothing to do with my computer, but it really gets on my nerves.

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Answer 8

wessam M

Level 1

0 points

Oct 28, 2012 3:33 PM in response to ynom

i have the same problem 😟 and i dont know what to do !! but some videoes work ordinary and some do the same as yours !!

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Answer 9

wessam M

Level 1

0 points

Oct 28, 2012 3:44 PM in response to ynom

try this it works for me

Try going here http://www.youtube.com/html5 and check to make sure you are not opted-in to this HTML5 trial as I was

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Answer 10

ynom Author

Level 1

6 points

Oct 28, 2012 4:18 PM in response to ynom

I wasn't using html5 trial and I had this problem, now I turned on this html5 and as for now the problem seems to have disappeared, so thanks for the idea, though it was other way around in my case. I hope it'll stay that way, because I use YouTube a lot. But still, they should do something about this issue, because not every video has its html5 version.

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