HT201510: Setting up Time Capsule for the first time

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mke2464

Q: I am tying to set up my time capsule I just purchaseed but the amber light flashes and I have an error stating "Double NAT". I have 2wire router (att uverse) for my internet. Can someone please help?

I am tying to set up my time capsule I just purchaseed but the amber light flashes and I have an error stating "Double NAT". I have 2wire router (att uverse) for my internet. Can someone please help?

Time Capsule, OS X Mountain Lion (10.8.2)

Posted on Oct 20, 2012 1:11 PM

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Q: I am tying to set up my time capsule I just purchaseed but the amber light flashes and I have an error stating "Double NAT". I hav ... more

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  • by LaPastenague,

    LaPastenague LaPastenague Oct 20, 2012 1:33 PM in response to mke2464
    Level 9 (52,991 points)
    Wireless
    Oct 20, 2012 1:33 PM in response to mke2464

    You simply need to bridge the TC..

     

    In the v6 utility go to the network tab.. and select off bridge mode not dhcp and NAT.

     

    Look at the more like this or do a search or the uverse as we have posted many many times the setup for this particular modem.

  • by Bob Timmons,Helpful

    Bob Timmons Bob Timmons Oct 20, 2012 2:02 PM in response to mke2464
    Level 10 (105,398 points)
    Wireless
    Oct 20, 2012 2:02 PM in response to mke2464

    Double NAT is an indication that two devices are both trying to act as routers on a network. You only want one device....the 2-Wire.... acting as a router providing DHCP and NAT services. 

     

    The other "router"....The TC....needs to be configured in Bridge Mode in order to turn off DHCP and NAT services on that device.

     

    Open Macintosh HD > Applications > Utilities > AirPort Utility

    Click on the TC icon, then click Edit

    Click the Network tab at the top of the configuration page

    Insure that the setting for Router Mode = Off (Bridge Mode)

    Click Update to save the settings on the TC and wait for a green light

     

     

    Screen Shot 2012-10-20 at 3.59.37 PM.png

     

     

    Then, power cycle the entire network by powering every device off in any order you choose

    Wait a minute

    Start the 2-Wire device first and let it run a full minute by itself

    Start the TC next and let it run a full minute

    Keep starting devices one at a time a minute apart until everything is powered back up

     

    You should be all set

  • by mke2464,

    mke2464 mke2464 Oct 28, 2012 11:50 AM in response to mke2464
    Level 1 (0 points)
    Oct 28, 2012 11:50 AM in response to mke2464

    Thanks to both of you for your responses. I now have a solid green light!!

     

    Now, how do I make the time capsule wireless so it doesnt have to be connected to the 2wire att router with an ethernet cable?

     

    Thanks!

  • by mke2464,

    mke2464 mke2464 Oct 28, 2012 11:51 AM in response to Bob Timmons
    Level 1 (0 points)
    Oct 28, 2012 11:51 AM in response to Bob Timmons

    Thanks to both of you for your responses. I now have a solid green light!!

     

    Now, how do I make the time capsule wireless so it doesnt have to be connected to the 2wire att router with an ethernet cable?

     

    Thanks!

  • by Bob Timmons,

    Bob Timmons Bob Timmons Oct 28, 2012 11:56 AM in response to mke2464
    Level 10 (105,398 points)
    Wireless
    Oct 28, 2012 11:56 AM in response to mke2464

    how do I make the time capsule wireless so it doesnt have to be connected to the 2wire att router with an ethernet cable?

    If you check the Setup Manual for the Time Capsule, you will see that Apple does not support this type of connection for the Time Capsule. 

     

    You will need to keep the wired Ethernet connection in place between the 2-Wire Router and the Time Capsule.

  • by RParsons,

    RParsons RParsons Nov 8, 2012 6:10 PM in response to Bob Timmons
    Level 1 (0 points)
    Nov 8, 2012 6:10 PM in response to Bob Timmons

    I was just having the same problem. But, if I understand you correctly, if I bridge the TC, I will not be getting any of the advantages of having the TC as a router? When the guy sold this to me instead of an external HD, the advantage was supposed to be that it would replace my 2wire with a better router as well as work as an external hard drive/backup. Now, as I understand it, I have to leave my 2wire in place, and i have to continue using it as my router too?

  • by Bob Timmons,

    Bob Timmons Bob Timmons Nov 8, 2012 7:19 PM in response to RParsons
    Level 10 (105,398 points)
    Wireless
    Nov 8, 2012 7:19 PM in response to RParsons
    if I bridge the TC, I will not be getting any of the advantages of having the TC as a router?

     

    That's correct.

     

    the advantage was supposed to be that it would replace my 2wire

    The 2-Wire device is a combination modem/router, or gateway type of device. The TC is a router only....it does not have a modem on board, so you will need to use the 2-Wire with the TC, or possibly replace the 2-Wire with a simple modem.....not a modem/router or gateway type of device.

     

    If you keep the 2-Wire device and want the TC to act as a router, then the 2-Wire will need to be re-configured to function as a simple bridge mode modem. I don't know if that is even possible or not, but your Internet Service Provider (ISP) might be able to advise on that....if they provided the 2-Wire gateway.

     

     

    Now, as I understand it, I have to leave my 2wire in place, and i have to continue using it as my router too?

     

    That is likely the case, unless the 2-Wire can be re-configured as a simple bridge mode modem.....or....the 2-Wire device is replaced by a simple modem. 

     

    Your ISP might offer a simple modem, so that may be worth checking out, as it would be much simpler than trying to completely reconfigure the 2-Wire device....even if it is possible.

  • by RParsons,

    RParsons RParsons Nov 9, 2012 12:34 PM in response to Bob Timmons
    Level 1 (0 points)
    Nov 9, 2012 12:34 PM in response to Bob Timmons

    I've got it up and running. Thanks, Bob. A little disappointing, but quality and useful info.

  • by Gytha,

    Gytha Gytha Dec 4, 2012 11:58 AM in response to Bob Timmons
    Level 1 (0 points)
    Dec 4, 2012 11:58 AM in response to Bob Timmons

    Thank you so much for this! I now have a green light too and it was such a simple solution   When its set up like this does it still help boost the bandwidth for wireless internet access?

  • by Bob Timmons,

    Bob Timmons Bob Timmons Dec 4, 2012 12:04 PM in response to Gytha
    Level 10 (105,398 points)
    Wireless
    Dec 4, 2012 12:04 PM in response to Gytha
    When its set up like this does it still help boost the bandwidth for wireless internet access?

     

    The bandwidth of your Internet connection is controlled by your service provider and the plan that you have in place. There is no way to "boost" the bandwidth unless you opt for a faster Interner connection plan with your provider.

  • by Gytha,

    Gytha Gytha Dec 5, 2012 1:31 AM in response to Bob Timmons
    Level 1 (0 points)
    Dec 5, 2012 1:31 AM in response to Bob Timmons

    Oops, sorry, yes, of course. I think I meant 'boost the wireless signal'.  I'd read a review (on Amazon) from someone that said the Time capsule boosted the signal around the house for them.

  • by Bob Timmons,

    Bob Timmons Bob Timmons Dec 5, 2012 6:10 AM in response to Gytha
    Level 10 (105,398 points)
    Wireless
    Dec 5, 2012 6:10 AM in response to Gytha

    If the Time Capsule is configured to produce a wireless signal, then there will be more wireless coverage in the general area around the device.