dydx
Level 1 (2 points)

Q: Deauthorize old computers

I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is there any other way of deauthorizing computers that no longer exist?

iTunes, OS X Mountain Lion (10.8.2)

Posted on Oct 20, 2012 3:15 PM

by dydx,Solvedanswer
dydx dydx
Level 1 (2 points)
A:

That doesn't apply to my situation, if you would care to read my specific question.

 

For any else with a similar problem, I contacted Apple Support via email and they fixed it manually within the hour. Good job Apple.

Posted on Oct 20, 2012 6:48 PM

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dydx

Q: Deauthorize old computers

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  • by crazyivan3839,

    crazyivan3839 crazyivan3839 Oct 31, 2015 10:32 PM in response to S3Z
    Level 1 (0 points)
    Oct 31, 2015 10:32 PM in response to S3Z

    Had I known about this "feature" this morning I wouldn't have reset all of my devices with the once-a-year (!!) reset button. Thank you for allowing me to deauthorize iTunes on a visualized instance of El Capitan that became unable to boot. Without your help I would have lost an authorization for the rest of the year.

    I may be remembering it wrong (I wasn't an Apple fan-boi at the time) but when iTunes/iPods first came out wasn't all Apple hardware automatically authorized to play media and not required to use one of your five authorizations? As a PC user I remember being jealous of the Apple guys because they didn't have to worry about the authentication headaches we using-iTunes-on-Windows guys did.

  • by gotutt,

    gotutt gotutt Jun 14, 2016 4:13 PM in response to dydx
    Level 1 (4 points)
    Jun 14, 2016 4:13 PM in response to dydx

    Same problem on a new computer. I tried a million things and finally called Apple and had them reauthorize all computers for my old Apple ID. It worked.

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