HT203225: If you don't see your entire library after you update iTunes on your Mac or PC

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phucchay
Level 1 (0 points)

Q: i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.

i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.

iPad (3rd gen) Wi-Fi

Posted on Oct 21, 2012 12:11 AM

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phucchay

Q: i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", an ... more

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  • by diesel vdub,

    diesel vdub diesel vdub Oct 21, 2012 5:48 AM in response to phucchay
    Level 7 (22,030 points)
    Oct 21, 2012 5:48 AM in response to phucchay

    Settings > General > Reset > Reset Network Settings.

    Power cycle the router.

     

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.