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how to add rescue email address for existing account.

how to add rescue email address for existing account.

Posted on Oct 21, 2012 4:02 AM

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36 replies

Oct 21, 2012 4:36 AM in response to bhalchandra@apple

There are instructions on that page that you posted from :

You can edit or delete your rescue email address using theApple ID website. To edit your rescue email address:

  1. Navigate to appleid.apple.com using your web browser.
  2. Click "Manage your account"
  3. When prompted, sign in using your Apple ID and password.
  4. Click Password & Security
  5. You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
  6. After you've validated your identity by correctly answering your security questions, click Editto the right of your rescue email address. User uploaded file

As well as being able to edit an existing rescue email address you should be able to add one if you don't currently have one.

Nov 9, 2012 12:04 AM in response to Sharpii

If you can't remember the answers and you don't have a rescue email address then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.


Then select 'iTunes Store', and on the next screen select 'Account Management'


Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.


You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

Jan 11, 2013 4:59 PM in response to karl-legate897

Hi karl-legate897 Yesterday I resolved the problem!!! The ONLY solution of our ussue is to call to the Apple support, they will resolved the problem. You have to call and say hat is happening and they will helpt you with a Account Security team. They will able to reset your security questions ! Here are the numbers that i ussed for call: http://support.apple.com/kb/HE57


Regarads! and good luck!! 🙂

how to add rescue email address for existing account.

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