3 Replies Latest reply: Oct 21, 2012 7:51 AM by The hatter
Marie-AndreeC Level 1 Level 1 (0 points)

Hi, I purchase the new macbook pro retina this summer. Since few weeks now it keeps crashing over and over, particularly when it is on screen saver mode (for ex. during lunch time, or when I leave my desk for long time). Here is one of many reports that I had:

Please help, it is my first mac and I just dont know what to do..

Thanks

Marie-Andrée

 

Interval Since Last Panic Report:  38303 sec

Panics Since Last Report:          3

Anonymous UUID: F0C6E273-B904-4C93-96E4-C7ABA07D69FE

 

Wed Oct 17 16:00:23 2012

panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81e20267, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff80d4294a38, CR3: 0x0000000000100000, CR4: 0x00000000001606e0

RAX: 0xffffff7f81ebf520, RBX: 0x0000000000000001, RCX: 0x0000000000000000, RDX: 0x0000000000000008

RSP: 0xffffff8106ebbc80, RBP: 0xffffff8106ebbcb0, RSI: 0xffffff8015952800, RDI: 0xffffff80d3a78000

R8: 0x0000000000000000, R9: 0xffffff8021d15000, R10: 0x000000000000007c, R11: 0x0000000000083d60

R12: 0xffffff80d3a78270, R13: 0xffffff80d428c000, R14: 0xffffff8015952800, R15: 0xffffff80d3a78000

RFL: 0x0000000000010286, RIP: 0xffffff7f81e20267, CS:  0x0000000000000008, SS:  0x0000000000000010

CR2: 0xffffff80d4294a38, Error code: 0x0000000000000000, Faulting CPU: 0x2

 

Backtrace (CPU 2), Frame : Return Address

0xffffff8106ebb930 : 0xffffff8000220792

0xffffff8106ebb9b0 : 0xffffff80002c4794

0xffffff8106ebbb60 : 0xffffff80002da55d

0xffffff8106ebbb80 : 0xffffff7f81e20267

0xffffff8106ebbcb0 : 0xffffff7f81e1fab3

0xffffff8106ebbce0 : 0xffffff7f81e1fdf5

0xffffff8106ebbd10 : 0xffffff7f80861832

0xffffff8106ebbd50 : 0xffffff7f80893528

0xffffff8106ebbdc0 : 0xffffff7f80893d9f

0xffffff8106ebbe20 : 0xffffff7f808654c5

0xffffff8106ebbe60 : 0xffffff7f80865628

0xffffff8106ebbe90 : 0xffffff7f80868fd7

0xffffff8106ebbef0 : 0xffffff800063d4d6

0xffffff8106ebbf30 : 0xffffff800063c250

0xffffff8106ebbf70 : 0xffffff800063c0f4

0xffffff8106ebbfb0 : 0xffffff8000820057

      Kernel Extensions in backtrace:

com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000->0xffffff7f8088efff

dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000

         com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8088f000->0xffffff7f808a0fff

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000

dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000

com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81e1d0 00->0xffffff7f81edffff

dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 a1000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8088f000

dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000

 

BSD process name corresponding to current thread: kernel_task

 

Mac OS version:

11G63

 

Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

 

System uptime in nanoseconds: 11789545851692

last loaded kext at 1166823769288: com.apple.driver.AppleBluetoothHIDKeyboard       160.7 (addr 0xffffff7f807ca000, size 20480)

last unloaded kext at 191900317684: com.apple.iokit.IOEthernetAVBController   1.0.1b1 (addr 0xffffff7f81921000, size 20480)

loaded kexts:

  1. com.mcafee.kext.Virex         1.1.0d1
  2. at.obdev.nke.LittleSnitch     3854
  3. com.apple.driver.AppleBluetoothMultitouch       70.12
  4. com.apple.driver.AppleHWSensor 1.9.5d0
  5. com.apple.filesystems.autofs          3.0
  6. com.apple.driver.AGPM       100.12.75
  7. com.apple.driver.ApplePlatformEnabler  2.0.5d3
  8. com.apple.driver.X86PlatformShim          5.0.0d8
  9. com.apple.driver.AudioAUUC         1.59
  10. com.apple.driver.AppleMikeyHIDDriver   122
  11. com.apple.driver.AppleHDA           2.2.5a5
  12. com.apple.driver.AppleUpstreamUserClient       3.5.9
  13. com.apple.driver.AppleMikeyDriver         2.2.5a5
  14. com.apple.driver.AppleIntelHD4000Graphics     7.3.2
  15. com.apple.driver.AppleSMCPDRC  5.0.0d8
  16. com.apple.iokit.IOUserEthernet     1.0.0d1
  17. com.apple.iokit.IOBluetoothSerialManager          4.0.8f17
  18. com.apple.Dont_Steal_Mac_OS_X    7.0.0
  19. com.apple.GeForce   7.3.2
  20. com.apple.driver.AppleSMCLMU   2.0.1d2
  21. com.apple.driver.AudioIPCDriver  1.2.3
  22. com.apple.driver.AppleMuxControl          3.1.33
  23. com.apple.driver.ApplePolicyControl        3.1.33
  24. com.apple.driver.AppleLPC 1.6.0
  25. com.apple.driver.AppleMCCSControl        1.0.33
  26. com.apple.driver.AppleIntelFramebufferCapri   7.3.2
  27. com.apple.driver.BroadcomUSBBluetoothHCIController           4.0.8f17
  28. com.apple.driver.AppleUSBTCButtons      227.6
  29. com.apple.driver.AppleUSBTCKeyboard  227.6
  30. com.apple.AppleFSCompression.AppleFSCompressionTypeDataless  1.0.0d1
  31. com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
  32. com.apple.BootCache           33
  33. com.apple.driver.XsanFilter            404
  34. com.apple.iokit.IOAHCIBlockStorage         2.1.0
  35. com.apple.driver.AirPort.Brcm4331         561.7.22
  36. com.apple.driver.AppleSDXC          1.2.2
  37. com.apple.driver.AppleUSBHub     5.1.0
  38. com.apple.driver.AppleEFINVRAM            1.6.1
  39. com.apple.driver.AppleAHCIPort   2.3.1
  40. com.apple.driver.AppleUSBEHCI   5.1.0
  41. com.apple.driver.AppleUSBXHCI   1.1.0
  42. com.apple.driver.AppleSmartBatteryManager    161.0.0
  43. com.apple.driver.AppleACPIButtons         1.5
  44. com.apple.driver.AppleRTC            1.5
  45. com.apple.driver.AppleHPET         1.7
  46. com.apple.driver.AppleSMBIOS     1.9
  47. com.apple.driver.AppleACPIEC      1.5
  48. com.apple.driver.AppleAPIC           1.6
  49. com.apple.driver.AppleIntelCPUPowerManagementClient       195.0.0
  50. com.apple.nke.applicationfirewall 3.2.30
  51. com.apple.security.quarantine       1.4
  52. com.apple.security.TMSafetyNet    8
  53. com.apple.driver.AppleIntelCPUPowerManagement     195.0.0
  54. com.apple.driver.AppleBluetoothHIDKeyboard  160.7
  55. com.apple.driver.AppleHIDKeyboard       160.7
  56. com.apple.driver.IOBluetoothHIDDriver  4.0.8f17
  57. com.apple.driver.AppleMultitouchDriver 231.4
  58. com.apple.kext.triggers       1.0
  59. com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
  60. com.apple.driver.DspFuncLib         2.2.5a5
  61. com.apple.iokit.IOSurface    80.0.2
  62. com.apple.iokit.IOSerialFamily       10.0.5
  63. com.apple.iokit.IOAudioFamily       1.8.6fc18
  64. com.apple.kext.OSvKernDSPLib     1.3
  65. com.apple.driver.AppleHDAController      2.2.5a5
  66. com.apple.iokit.IOHDAFamily         2.2.5a5
  67. com.apple.driver.AppleGraphicsControl   3.1.33
  68. com.apple.driver.AppleSMBusPCI 1.0.10d0
  69. com.apple.driver.AppleBacklightExpert   1.0.4
  70. com.apple.driver.X86PlatformPlugin        5.1.1d6
  71. com.apple.driver.AppleSMC           3.1.3d10
  72. com.apple.driver.IOPlatformPluginFamily           5.1.1d6
  73. com.apple.nvidia.nvGK100hal       7.3.2
  74. com.apple.driver.AppleSMBusController  1.0.10d0
  75. com.apple.NVDAResman     7.3.2
  76. com.apple.iokit.IONDRVSupport    2.3.4
  77. com.apple.iokit.IOGraphicsFamily  2.3.4
  78. com.apple.driver.AppleUSBBluetoothHCIController       4.0.8f17
  79. com.apple.iokit.IOBluetoothFamily            4.0.8f17
  80. com.apple.driver.AppleThunderboltDPInAdapter         1.8.5
  81. com.apple.driver.AppleThunderboltDPAdapterFamily  1.8.5
  82. com.apple.driver.AppleThunderboltPCIDownAdapter  1.2.5
  83. com.apple.driver.AppleUSBMultitouch     230.5
  84. com.apple.iokit.IOUSBHIDDriver    5.0.0
  85. com.apple.driver.AppleUSBMergeNub     5.1.0
  86. com.apple.driver.AppleUSBComposite      5.0.0
  87. com.apple.driver.AppleThunderboltNHI  1.6.0
  88. com.apple.iokit.IOThunderboltFamily       2.0.3
  89. com.apple.iokit.IO80211Family     420.3
  90. com.apple.iokit.IONetworkingFamily         2.1
  91. com.apple.iokit.IOUSBUserClient   5.0.0
  92. com.apple.iokit.IOAHCIFamily        2.0.8
  93. com.apple.iokit.IOUSBFamily          5.1.0
  94. com.apple.driver.AppleEFIRuntime          1.6.1
  95. com.apple.iokit.IOHIDFamily          1.7.1
  96. com.apple.iokit.IOSMBusFamily     1.1
  97. com.apple.security.sandbox           177.8
  98. com.apple.kext.AppleMatch            1.0.0d1
  99. com.apple.driver.DiskImages         331.7
  100. com.apple.iokit.IOStorageFamily    1.7.2
  101. com.apple.driver.AppleKeyStore   28.18
  102. com.apple.driver.AppleACPIPlatform       1.5
  103. com.apple.iokit.IOPCIFamily           2.7
  104. com.apple.iokit.IOACPIFamily         1.4

Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f32

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.22)

Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM256E, 251 GB

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8


MacBook Pro with Retina display, Mac OS X (10.7.5)