8 Replies Latest reply: Nov 22, 2012 2:26 PM by b noir
Jo Tampoco Level 1 Level 1

Just installed itunes 10.7 on my PC. It seems to be installed ok, but when I click on it the hourglass appears briefly then disappears. Nothing happens.

Windows XP Pro
Solved by b noir on Oct 29, 2012 3:04 AM Solved

Many thanks.


If you're getting an error-message-free iTunes launch error, and the iTunes.exe is making a brief-if-any appearance in Task manager, we'd better check for a QuickTime problem.


Try updating your QuickTime Player to the most recent version. Does iTunes start launching again?

Reply by b noir on Oct 28, 2012 2:41 PM Helpful

Can you check something for me please?


Restart your PC. after the PC restarts, bring up your Task manager, and go to the "Processes" tab. Click "Image name" to sort the processes alphabetically.


Now try to launch iTunes.


Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)?

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