Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

itunes 10.7 won't open on windows xp

Just installed itunes 10.7 on my PC. It seems to be installed ok, but when I click on it the hourglass appears briefly then disappears. Nothing happens.

Windows XP Pro

Posted on Oct 22, 2012 7:35 AM

Reply
Question marked as Best reply

Posted on Oct 28, 2012 2:41 PM

Can you check something for me please?


Restart your PC. after the PC restarts, bring up your Task manager, and go to the "Processes" tab. Click "Image name" to sort the processes alphabetically.


Now try to launch iTunes.


Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)?

8 replies
Question marked as Best reply

Oct 28, 2012 2:41 PM in response to Jo Tampoco

Can you check something for me please?


Restart your PC. after the PC restarts, bring up your Task manager, and go to the "Processes" tab. Click "Image name" to sort the processes alphabetically.


Now try to launch iTunes.


Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)?

itunes 10.7 won't open on windows xp

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.