Anybody else having trouble with Microsoft Office 365 on Mac OS X 10.8.2?

I use mail with 365 accounts regularly (on behalf of my clients) It works fine, your IT guys are the weak point.

Rather than devolve this into a flame war on the quality of my team, perhaps you could share how your client is configured and you know...resolve the issue once and for all?

3 iMacs, I used autodiscover on all 3 and they worked. All modules. I will have to go to the clients to find the actual settings, all I had to do was enter the address supplied and the password, nothing else. The iMacs were new (10.8.1) and had no other accounts but I will check the server settings and post back.

My own machines also use a hosted Exchange, but connect using EWS rather than ActivSync.

Csound1. Just because your machines work, does not mean that all do. How is that helpful? My machine worked fine for months and now updates in Exchange are not turning up on the Mac yet they do show on ipad etc. As it was working fine for months it is clearly nothing to do with set up. The same happened when I ran Office on the Mac. Worked well, then stopped.

Many, many people have had this problem on these forums so clearly there are some issues with some Macs that are not being resolved. There was one IT guy on the MS 365 forum who was running dozens of identical machines and he could not identify why he had problems on some machines and not others.

The whole point of Exchange and Apple is surely that individuals can use it without IT support. Indeed, Apple has an Exchange set up on Mail so they clearly think that it should work too. Email should be the first thing that Apple gets working... it's not exactly rocket science is it?

GavinI wrote:

Csound1. Just because your machines work, does not mean that all do. How is that helpful? My machine worked fine for months and now updates in Exchange are not turning up on the Mac yet they do show on ipad etc. As it was working fine for months it is clearly nothing to do with set up. The same happened when I ran Office on the Mac. Worked well, then stopped.

Many, many people have had this problem on these forums so clearly there are some issues with some Macs that are not being resolved. There was one IT guy on the MS 365 forum who was running dozens of identical machines and he could not identify why he had problems on some machines and not others.

The whole point of Exchange and Apple is surely that individuals can use it without IT support. Indeed, Apple has an Exchange set up on Mail so they clearly think that it should work too. Email should be the first thing that Apple gets working... it's not exactly rocket science is it?

It relies on the autodiscover being correct, if it isn't you will have to set it manually. Do you have the server addresses for 365?

Typically, you only need to enter 'm.outlook.com' as the server address and it will resolve from there (Droid, iOS, PC). On Macs running Lion, I've had to use bl2prd0810.outlook.com (note: This may be different for other O365 users) and it works. Macs running Mountain Lion give me the same response no matter what server link I use: "Unable to communicate with the server". Yet if I open that link in Safari, it reroutes to the OWA with no issues whatsoever.

GI_Joel wrote:

I am a recent Apple convert but am thinking about returning to PC. I love the Apples and the iPads etc but if calendars and address books cannot work without being forced into the iCloud it's a total wipeout for me.

Why do you think that there are only 2 choices (365 or iCloud)?

My office365 mail was working fine until 21/08/2013... Then it stopped working... I don't know of any update that happened on my machine.

Anyone have any ideas on where to start scratching?

I'm not sure if this ties in with the additional authentication you now have to do when accessing your email via a browser...

sig wrote:

What is Microsoft Office 365?

That's MS's new subscription service, ala Adobe's. You know, rent, don't buy, and send us payments every month or so, until you die.

baltwo wrote:

sig wrote:

What is Microsoft Office 365?

That's MS's new subscription service, ala Adobe's. You know, rent, don't buy, and send us payments every month or so, until you die.

At least that will give MS time to make the da*n thing work!

Why bother? I just use Office '11. Probably the last one I'll be able to own and not rent. Office '04 sitll works along side '11 on my SL volumes.

Someone must like it 🙂 they will benefit (although MS only managed Mobile Me support after Mobile Me closed)

Office 11 is horrid, I am MS free except for Excel 2007 for Windows which I keep on an external Windows PC, I RDC into it when I need it. The 2011 is completely unable to run any of my VBS sheets from Excel for Windows, and they represent years of work. I have no need of anything but a very basic Word Processor, and Bean does that well (I have Pages but it's cumbersome for the things I do)

I lied, my Mac is not completely free, I use Microsft RDC to get to the copy of Excel on the PC.

I've no use for windoze stuff on my machine, so have no knowledge of PC Excel's pluses or minues. Once reason I went to Office 'll is to have something to run in Lion & ML. My '04 Excel macros work in SL, but I've not tried running them in '11.

Not Macro's, Visual Basic applications are the problem, and I have a heavy time investment in sheets that use it,

So I run a PC purely for Excel (I just set the shell command to equal Excel, click the RDP and Excel is on my Mac, even though a PC is providing it.

Csound1 wrote:

Not Macro's, Visual Basic applications are the problem.

Sorry, I forgot about those things, but it seems that VBAs are a windoze construct: http://msdn.microsoft.com/en-us/office/ff688774.aspx.I see nothing in there that allows using it for Office '11 apps. However, I might be missing something.