So last night I downloaded another installment of a storyline from Pirates in Love application. Normally what occurs is a downloading of material and than I'm allowed to play the game, however this time around nothing happened at all. So I figured that this only meant that it didn't process my order and I would deal with it in the morning. However, this morning I looked on my account information and noted that it had in fact charged me for the purchase that I did not receieve from the makers, does anyone know what I should do to either get the money back, or get the installment to appear on my iphone? It would be much apperciated.
Depends on what kind of purchase it was. If it was non-replenisable, such as access to bonus features or levels, then you should be able to "purchase" it again without charge. Otherwise you should use the report a problem links in your account history.