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Mac mail

my mac mail account is receiving mail but will not send mail

Mac Pro, Mac OS X (10.6.8)

Posted on Oct 22, 2012 1:20 PM

Reply
6 replies

Jul 3, 2013 8:23 PM in response to Pericales

I ran into a similar problem with Mail on 10.7.5 and 10.8.4. Turns out that, after all my checking thru the tools on my ISP's site, their system verified that my password was acceptable. BUT...

immediately under this "verification" were the specs for acceptable passwords. Mine had rated as strong, but a careful reading of their minimum specs for acceptable passwords showed that mine was not in compliance. they needed:

6 chars min

at least one Capital Letter

at least one number or special character.


Mine had no caps.


I changed the password to conform, went back to Mail, Preferences, Accounts, and then to Outgoing Server, pull-down menu, edit smtp and in the advanced section for my ISP's mail server, entered my new password.

Also had to change the password in the regular preferences for my main account.

Quit Mail, re-started and it is working great.


Hope this works for others. (My ISP is Shaw, in Canada, but I bet this happens in other ISPs too.)

Mac mail

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