HT201303: Security and your Apple ID
Learn about Security and your Apple ID
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All replies
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Helpful answers
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Oct 22, 2012 6:26 PM in response to Godfreyjby Velskud,Usually you will need to contact iTunes store support but this workaround may help:
-On the device/computer that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
- Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
- Sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit/debit card and NOT the security questions.
- At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
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Nov 9, 2013 7:40 PM in response to Velskudby Linsu3,Thankyou so much this has worked.
I kept trolling for help and finally found your post.
once i'ved used all my credit I'm never returning to itunes though.
This is the worst set up for assistance I've ever come across and some
unlike your good self are very rude. But thanks again for your help
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May 3, 2014 10:44 AM in response to Velskudby GeorgeCanyon70,Wow thank you soooooooo much I was dying until I found this!!!!!