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error 1004 final cut pro x

Hi every body,

I'm tryng to upgrade my final cut pro x 10.0.4 to 10.0.5 but when i'm going to the App Store and i log in and i press the button restar (as i start upgrading it a week ago and after i stopped) the window with the ERROR 1004 appear.

What can i do to solve this problem.

Thanks

Pietro

MacBook Pro (15-inch Late 2008), OS X Mountain Lion (10.8.2), Final Cut Pro X

Posted on Oct 23, 2012 3:36 AM

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Question marked as Best reply

Posted on Oct 23, 2012 4:39 AM

Quit the App Store if it's open.


Now open the Finder. From the Finder menu bar click Go > Go to Folder


Type or copy/paste: ~/LIbrary/Caches/com.apple.appstore


Click Go then move the Cache.db file from the com.apple.appstore folder to the Trash.


Type or copy/paste: ~/Library/Cookies


Click Go then move the com.apple.appstore.plist file from the Cookies folder to the Trash.


Type or copy/paste: ~/Library/Preferences


Click Go then move the com.apple.appstore.plist file from the Preferences folder to the Trash.



Try the App Store.

8 replies
Question marked as Best reply

Oct 23, 2012 4:39 AM in response to But_79

Quit the App Store if it's open.


Now open the Finder. From the Finder menu bar click Go > Go to Folder


Type or copy/paste: ~/LIbrary/Caches/com.apple.appstore


Click Go then move the Cache.db file from the com.apple.appstore folder to the Trash.


Type or copy/paste: ~/Library/Cookies


Click Go then move the com.apple.appstore.plist file from the Cookies folder to the Trash.


Type or copy/paste: ~/Library/Preferences


Click Go then move the com.apple.appstore.plist file from the Preferences folder to the Trash.



Try the App Store.

Mar 2, 2014 2:00 AM in response to But_79

The problem for me was the same for the majority of guys answering here: paths and/or files not present on my OSX Maveriks.


But I found the solution in another way:


Type or copy/paste: ~/Library/Preferences


Click Go then move the com.apple.appstore.plist file from the Preferences folder to the Trash.


serarching and erasing the third file you told to erase, the only I found of the list you've suggest, give no resultò


But I found also an com.apple.appstore.plist.lockfile file: I removed that file, and no more Error 1004 during the update of the app that originally generated my 1004 error.


Thanks in any case, ad hope this hint can help some one else


JC


Message was edited by: JoeVR

error 1004 final cut pro x

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