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error 1004 final cut pro x

1122 Views 8 Replies Latest reply: Mar 2, 2014 2:00 AM by JoeVR RSS
But_79 Calculating status...
Currently Being Moderated
Oct 23, 2012 3:36 AM

Hi every body,

I'm tryng to upgrade my final cut pro x 10.0.4 to 10.0.5 but when i'm going to the App Store and i log in and i press the button restar (as i start upgrading it a week ago and after i stopped) the window with the ERROR 1004 appear.

What can i do to solve this problem.

Thanks

Pietro

MacBook Pro (15-inch Late 2008), OS X Mountain Lion (10.8.2), Final Cut Pro X
  • Carolyn Samit Level 10 Level 10 (84,150 points)
    Currently Being Moderated
    Oct 23, 2012 4:39 AM (in response to But_79)

    Quit the App Store if it's open.

     

    Now open the Finder. From the Finder menu bar click Go > Go to Folder

     

    Type or copy/paste:    ~/LIbrary/Caches/com.apple.appstore

     

    Click Go then move the Cache.db file from the com.apple.appstore folder to the Trash.

     

    Type or copy/paste:    ~/Library/Cookies

     

    Click Go then move the com.apple.appstore.plist file from the Cookies folder to the Trash.

     

    Type or copy/paste:    ~/Library/Preferences

     

    Click Go then move the com.apple.appstore.plist file from the Preferences folder to the Trash.

     

     

    Try the App Store.

  • lmkrahnen Calculating status...
    Currently Being Moderated
    Dec 6, 2012 5:48 AM (in response to Carolyn Samit)

    Hello:)

     

    I tried your siggestion twice and it unfortunately didn't work for me.

     

    Are there any other solutions?

  • MaryCary Calculating status...
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    May 28, 2013 7:55 PM (in response to Carolyn Samit)

    Not working for me either.

  • MaryCary Level 1 Level 1 (0 points)
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    May 28, 2013 8:07 PM (in response to Carolyn Samit)

    I tried it very carefully and rebooted but no luck... HELP!!! I have a business to run with Final Cut being an important component.

  • MaryCary Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 28, 2013 8:23 PM (in response to But_79)

    I also removed Final cut from the Apps folder and carefully did all these steps with no luck whatsoever.

  • Up Doctor Calculating status...
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    Sep 24, 2013 5:23 AM (in response to But_79)

    This didn't work for me.

  • LeslieJH Calculating status...
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    Oct 23, 2013 6:39 AM (in response to But_79)

    Cant reach the directory, I'm sure I completely copy these paths

    Any other options?

  • JoeVR Calculating status...
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    Mar 2, 2014 2:00 AM (in response to But_79)

    The problem for me was the same for the majority of guys answering here: paths and/or files not present on my OSX Maveriks.

     

    But I found the solution in another way:

     

    Type or copy/paste:    ~/Library/Preferences

     

    Click Go then move the com.apple.appstore.plist file from the Preferences folder to the Trash.

     

    serarching and erasing the third file you told to erase, the only I found of the list you've suggest, give no resultò

     

    But I found also an com.apple.appstore.plist.lockfile file: I removed that file, and no more Error 1004 during the update of the app that originally generated my 1004 error.

     

    Thanks in any case, ad hope this hint can help some one else

     

    JC

     

    Message was edited by: JoeVR

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